Trouble masking email address in Exchange 2003

5 pts.
Tags:
Exchange 2003
Exchange 2003 error messages
Exchange email security
External Email Issue
SMTP
We have our headquarter running our emails offsite. (Not with Exchange) with UserID@company.com

Our site has Exchange 2003 handling our emails with UserID@email.site.company.com

We are trying to mask our email address and unify it with the company address. I do it by setting the primary SMTP address to UserID@company.com in the Exchange user config. Keep the UserID@email.site.company.com as a (non-primary) SMTP address.

It works with all the employees in our site. However, I'll get the following error when I send email to people in headquarter, whom do not have an account on our Exchange server.

Your message did not reach some or all of the intended recipients.

Subject: Test 7-1-2010

Sent: 7/1/2010 10:11 AM

The following recipient(s) cannot be reached:

'John Smith' on 7/1/2010 10:07 AM

The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. [exchange2k3.email.site.company.com][/exchange2k3.email.site.company.com]

Answer Wiki

Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Discuss This Question:  

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following