We are bringing employees from SAP R/3 to SAP CRM but we don't want to bring qualifications. We want to be able to maintain employees qualifications in Service Resource Planning itself. Is there any way that we can maintain qualifications and availability data in SAP CRM without having to bring them from R/3 HR? Does it need any sort of enhancement in the CRM system? Please Advice.
November 4, 2008 3:39 AM
November 4, 2008 4:15 PM