Mails going to All Documents in Archive

20 pts.
Tags:
Archiving
Lotus Notes
We are setting up server archive for users. When I archive from my mail file to the archive file, folders are not created. As a result when I archive a mails from folders, they go to All Documents of Archive file. I have tried Archive Now option also but still no folders are created.

Domino version 8.5.2. Client : both 7 and 8



Software/Hardware used:
Lotus Notes

Answer Wiki

Thanks. We'll let you know when a new response is added.

The trick may be to actually have the first archive process create the file instead. We had to grant “create db on this server” rights to the user, but once we did, the first archive created the file, complete with folders. It also worked for web users (not sure if this is applicable in your picture.)

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  • Gabe9527
    Are you doing this via the server Archive? Does the users have full access to the Archive DB? Does the user have access to the server?
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  • Abushahd
    Could you please give me some more details in an example ????
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  • RishiRawat
    We are creating a blank mail file for the user on the Domino Archive server(just a normal Domino server). Then we send a mail to user to set up the archive settings such that mails get archived on Archive server and archive file name matches the archive file that we created. We have tried with different access levels - Manager, Editor and Author to the Archive file. But still folders are not getting created when we archive a mail from a folder in the mail file.
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  • Samudra
    From a mistake I have lost my all messeges in inbox.As I think all messeges have archived,I want to get all messages back to inbox
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