We have a variety of databases (8, belonging to a CRM) replicating to users out in the field, so that they can do CRM tasks (i.e. Sales Calls) when offline or on an airplane.
Is there any way of relatively easy way to monitor who is replicating what and when? We ultimately need to be able to confirm that the DBs are being replicated to the users, for a variety of liability and responsibility reasons (remote salespeople often claim they can't perform CRM function X or Y, because the local database isn't present, because it's not replicating). Currently, we manage all of this manually, and remotely connect to the laptops occasionally to double-check settings. With a dozen international users spread across the world, this is very time consuming and impracticle for obvious reasons.
What's more, every time we want to start using a new feature of the CRM, this requires yet another replication to be set up by hand, which again is a pain to do for remote users.
This is starting to be a real pain in the neck for end-users, IT staff, and management, who are really starting to question Lotus' prowess (seeing as replication is theoretically one of Lotus' big/strong selling points). Admittedly, myself and the in-house IT staff are fairly new to Lotus, coming from other environments (Exchange/Groupwise) that tend to "just work". We're running Lotus 7.0.2FP1 on the server and 7.0.3 on the clients.
February 11, 2010 4:44 PM
February 17, 2010 5:28 PM