Lotus Notes Rules are not working

Tags:
Lotus Notes 8.5.1
Lotus Notes administration
Lotus Notes Rules
HI,

I have an issue regarding Lotus Notes Rules. One of my user has created 10 rules none of the rules are working. I tried to create a new rule using my Admin ID on users mailfile but still now luck that new rule is also not working. Please help



Software/Hardware used:
Lotus Notes 8.5.1
ASKED: December 3, 2010  7:29 AM
UPDATED: December 3, 2010  3:31 PM

Answer Wiki

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First delete all the rules that r not working !

1. In the navigation pane, click Tools > Rules, and then do one of the following:
To delete one rule, click the rule.
To delete more than one rule, click in the column to the left of each rule to select it.

2. Click “Disable” before deleting rules ! Otherwise they will keep active but hidden. Even if they do nothing, disable them first !
3. Click Actions > Delete.
4. Select Yes when asked if u want to delete documents.

Now u have to set ur new rule
Or disable all rules and then re-enable the rule which u want….
For better info and workaround, please link to here:

http://itknowledgeexchange.techtarget.com/itanswers/lotus-notes-email-rules-send-full-copy-to-not-working/

Thank—–

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  • itfella
    The below procedure worked for me for Notes 8.5, hope it works for you too.. Good luck

    1. Disable mail rule
    2. Disable mail rule again ( you get a warning that you have already disabled mail, just click ok)
    3. Select mail rule, then - Action - Delete
    4. Create the mail rule again
    5. Open calendar, you'll see 'To Do", click on it and change to "New Notices" - you get some warning, just click ok
    6. Press Shift+F9 keys ( while in Calendar)
     
    This should hopefully fix your problem
    10 pointsBadges:
    report

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