Comments on: Lotus Notes Problem

By: abushahd

abushahd — Mon, 09 Apr 2012 16:48:31 +0000

Hi there,,

The most important question to be asked over here is ,,
I wonder if you know whither you have an SMTP server or at least the SMTP is configured on one of your Lotus Domino servers …
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.help.domino.admin85.doc%2FH_SETTING_UP_A_RELAY_HOST_OR_FIREWALL_STEPS.html

By: gabe9527

gabe9527 — Thu, 22 Mar 2012 16:30:59 +0000

6 not 8

Are the server connection documents there if using pre version 6 or the config documents Basic tab is correct.

By: gabe9527

gabe9527 — Thu, 22 Mar 2012 16:30:24 +0000

This would be for servers issues.

Is the Route Task running….?
Does the server have internet connection?
Can you telnet via port 25 to a mail server from the Domino server?

Are the server connection documents there if using pre version 8 or the config documents Basic tab is correct.

By: gabe9527

gabe9527 — Thu, 22 Mar 2012 16:05:30 +0000

More information is needed…

Are you going through a Domino server?
Are you sending via a Internet based mail server?
Are you able to ping either mail servers?

First thing to check – The location document on the bottom Right of the screen says ONLINE, Office, Office Network etc etc for continuous connections – or Remote, etc for other connected services.
Island – Home – etc would mean not connected to anything.