Lotus Notes Problem

5 pts.
Tags:
Lotus Notes 8.5
Microsoft Windows XP
I cannot send or receive external emails from my Lotus Notes 8.5 Client.

Can someone pleae help.



Software/Hardware used:
Lotus Notes 8.5 Basic,Windows XP

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Discuss This Question: 4  Replies

 
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  • Gabe9527
    More information is needed... Are you going through a Domino server? Are you sending via a Internet based mail server? Are you able to ping either mail servers? First thing to check - The location document on the bottom Right of the screen says ONLINE, Office, Office Network etc etc for continuous connections - or Remote, etc for other connected services. Island - Home - etc would mean not connected to anything.
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  • Gabe9527
    This would be for servers issues. Is the Route Task running....? Does the server have internet connection? Can you telnet via port 25 to a mail server from the Domino server? Are the server connection documents there if using pre version 8 or the config documents Basic tab is correct.
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  • Gabe9527
    6 not 8 Are the server connection documents there if using pre version 6 or the config documents Basic tab is correct.
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  • Abushahd
    Hi there,, The most important question to be asked over here is ,, I wonder if you know whither you have an SMTP server or at least the SMTP is configured on one of your Lotus Domino servers ... http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/index.jsp?topic=%2Fcom.ibm.help.domino.admin85.doc%2FH_SETTING_UP_A_RELAY_HOST_OR_FIREWALL_STEPS.html
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