Lotus Notes Problem- Application Links

40 pts.
Tags:
Lotus error messages
Lotus Notes
Lotus Notes 7.x
Hi, here's an issue im having at the moment.... 8 users were forwarded an application link in Lotus Notes v7 which has a little blue book next to it.. but some users this link doesn't show and it just shows as (Document link: LINK)<- click here. I've checked for some settings in lotus notes and only one I've found is "Make Internet URLs (http://.....) into Hotspots" this was already ticked on the Users concerned so it isn't this.. any ideas please? Thank You in advance
ASKED: November 4, 2008  3:43 PM
UPDATED: November 11, 2008  2:59 PM

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Are all users in the same domino domain? Is the mail sent to Joe Smith/company or joe.smith@company.com?
The link gets converted if users get it via smtp instead of notes routing.

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