Lotus Notes ‘File Truncated – file may have been damaged-

5 pts.
Tags:
Lotus Notes 8.x
I currently have a 5.4 GB Lotus Notes 8.5 NSF file I'm unable to open. I have the message "File truncated - file may have been damaged". I tried unsuccessfully various software (demo versions): Recovery for Lotus Notes 2.6, Lotus Notes Recovery (suitable for LN 6.0 / 6.5 only) and Recovery for Lotus Notes. Would you have any other recovery suggestion?

Software/Hardware used:
Lotus Notes 8.5

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  • Brooklynegg
    Have you tried running maintenance on the file? run fixup -F, compact -c -d -i, updall -X and updall -R. Here are some more tips: http://www.articleclick.com/Article/Resolving-Error-File-truncated-file-may-have-been-damaged-Error/1368398
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  • Gabe9527
    Although if the file is truncated this would mean that the file system under the DB is likely to be the cause. ie B-tree structure errors.
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  • Gabe9527
    If the compact / fixup / etc fails Delete and create new replica or recover from tape is the only option.
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  • Gabe9527
    Also try and move the File at the OS level and see if this fixes the issue.
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  • Fiben
    Hi thank you all for your replies, very sorry for this late feedback due to some health problems. - I did unsuccessfully run maintenance on the file and it did not fix it. - As I left my previous employer one year ago, I have no mean to trigger a Notes file data recovery from tape. - I've purchased Stellar Phoenix Lotus Notes recovery software: it did not fix the problem either. After contacting the software vendor assistance, I've been told that this software was compatible up to Notes version 7.0 only (no known plan to cover Notes v8.x). Thus look's like I'm still somewhat stuck. Any additional idea would be greatly appreciated!
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  • joy007bd
    Just run nfixup.exe & enjoy
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  • jaimericsom
    nfixup.exe still showing it is the file is Truncated 
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  • AlainTalbot

    In my case, due to the file corruption, I stopped the server, retreive the file that had the problem from the backup, put it back in place , restart the server and voila....

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