lotus notes error: you are not authorized to perform that operation
Hi, I have a client who just migrated to outlook and yet he's using lotus notes to access some databases. However, he encountered this error : you are not authorized to perform that operation, when he tries to access the database he used to access before. Anyone knows how to solve this?
Software/Hardware used:
Lotus notes
Software/Hardware used:
Lotus notes
ASKED:
August 13, 2012 7:08 PM
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Not enough details, like versions/OS, however, this cause might be occur if the current user id does not have access, by ACL to required .nsf database. or could not open due to absence of admin as he/she protects nsf for security reason and as he/she needs to secure data from unwanted/illegal users. Another issue might be recently changed of thing that Mcfee upgraded to their version virusscan 8.5i (depends if u r using). To overcome this issue, plz try this, but before doing this, plz and plz take all necessary backups of ur data first !!1st generate a new bookmark file using the user’s notes id can resolve this
issue. This can be done by renaming / deleting the bookmark.nsf in the
data folder /directory and after that restart LN. Remember, the bookmark.ntf file must be present in the same folder. OR tell ur admin to reset ACL of the bookmark.nsf, and setting the user as manager.