lotus notes error: you are not authorized to perform that operation

750 pts.
Tags:
lotus notes error: you are not authorized to perform that operation
Hi, I have a client who just migrated to outlook and yet he's using lotus notes to access some databases. However, he encountered this error : you are not authorized to perform that operation, when he tries to access the database he used to access before. Anyone knows how to solve this?

Software/Hardware used:
Lotus notes
ASKED: August 13, 2012  7:08 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Subhendu Sen
    Not enough details, like versions/OS, however, this cause might be occur if the current user id does not have access, by ACL to required .nsf database. or could not open due to absence of admin as he/she protects nsf for security reason and as he/she needs to secure data from unwanted/illegal  users. Another issue might be recently changed of thing that Mcfee  upgraded to their version virusscan 8.5i (depends if u r using). To overcome this issue, plz try this, but before doing this, plz and plz take all necessary backups of ur data first !!1st generate a new bookmark file using the user's notes id can resolve this issue. This can be done by renaming / deleting the bookmark.nsf in the data folder /directory and after that restart LN. Remember, the bookmark.ntf file must be present in the same folder. OR tell ur admin to reset ACL of the bookmark.nsf, and setting the user as manager. 
    26,090 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following