Lotus Notes Calendar Items Deleted on Blackberry

350945 pts.
Tags:
BlackBerry 8830
Lotus Notes
Synchronization
We have one user among approx. 20 Blackberry 8830 users who is having an issue with his calendar items being automatically deleted, even though his device is set to Keep Forever. We have wiped the device, reloaded the OS, have gone through troubleshooting and replaced the device with a new one. The old calendar items still disappeared. Has to be a setting on Lotus Notes, possibly through our Enterprise Server. IT department and Blackberry administrator have been unable to find an answer. Only one user is affected. Any suggestions?

Software/Hardware used:
Blackberry 8830, Lotus Notes, Calendar,SyncToy

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  • Gabe9527
    Can you check that Wireless Calendar Sync is on and the Sync is set to MAILBOX wins. This will mean that the Device will only change if you delete the item.
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