15 pts.
 Lotus Notes 8.5.1 error message
Get error message that say " You are attempting to upgrade a multi user installation " I have unistalled the other version 6.5.1 . The one am trying to install is notes_designer_admin_851_w32 .. am using XP 32bit

Software/Hardware used:
Toshiba tecra
ASKED: December 15, 2010  11:36 AM
UPDATED: December 16, 2010  6:58 PM

Answer Wiki:
The reqular Notes client package has an option to install for "Just this user" or "For all users of the workstation." The Admin/Design client only supports "Just this user". When you un-installed the old client it may have failed to completely clean up the Lotus software key in the Windows registry. Thus, when you tried to install the new Admin/Design client, it still sees a key that indicates this would be an "upgrade" of the code trying to install "single-user" code over the top of "multi-user" code. Un-install the Notes code using Add/Remove programs. Delete any previous code directory, (defaults to C:Program FilesIBMLotusNotes"). Then completely delete the HKEY_Local_MachineSoftwareLotus key and try the install again. Make sure that you have a good backup of your previous Notes Data folder if you need to keep anything in there.
Last Wiki Answer Submitted:  December 16, 2010  6:58 pm  by  Mike Minter   225 pts.
All Answer Wiki Contributors:  Mike Minter   225 pts.
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