Lotus Notes 8.5.1 error message

15 pts.
Tags:
Lotus Notes
Lotus Notes 8.5.1
Lotus Notes error messages
Lotus Notes Upgrades
Multiuser application
Get error message that say " You are attempting to upgrade a multi user installation " I have unistalled the other version 6.5.1 . The one am trying to install is notes_designer_admin_851_w32 .. am using XP 32bit

Software/Hardware used:
Toshiba tecra
ASKED: December 15, 2010  11:36 AM
UPDATED: December 16, 2010  6:58 PM

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The reqular Notes client package has an option to install for “Just this user” or “For all users of the workstation.” The Admin/Design client only supports “Just this user”.

When you un-installed the old client it may have failed to completely clean up the Lotus software key in the Windows registry. Thus, when you tried to install the new Admin/Design client, it still sees a key that indicates this would be an “upgrade” of the code trying to install “single-user” code over the top of “multi-user” code.

Un-install the Notes code using Add/Remove programs. Delete any previous code directory, (defaults to C:\Program Files\IBM\Lotus\Notes”). Then completely delete the HKEY_Local_Machine\Software\Lotus key and try the install again.

Make sure that you have a good backup of your previous Notes Data folder if you need to keep anything in there.

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  • Canafishdrown
    [...] Lotus Notes 8.5.1 error message [...]
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