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Billwelsh
5 pts.
 Lotus mail address problem
Help Desk, IT architecture, Lotus Domino, Tech support
I have one user - (running lotus 6.5 on clients and servers) - whenever they send out an email via the internet their address is dispalayed as xxxx_xxxx/domainname%domainname@domain.org all others go out correctly as xxxx.xxxx@domainname.org I have deleted and readded their id and mailbox but still get the problem - any clues? thanks

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ASKED: January 6, 2005  4:32 PM
UPDATED: January 7, 2005  4:04 AM
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Answer Wiki:
Your global domain document determines how the internet address is formed when it is not specified elsewhere (such as the Notes client location document) In the Global Domain Document > Conversions > Internet Address Lookup make sure it is enabled, then select the domino domain posision to Right of @ and the domino domain separator to "." then restart the router (I think it only requires the router restart, but it may be a Domino Server restart) Also set their internet address in their person document on the server. Cheers
Last Wiki Answer Submitted:  January 6, 2005  7:55 pm  by  Jvpaton   0 pts.
All Answer Wiki Contributors:  Jvpaton   0 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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After you did stuff that jvpaton wrote, check Location Preferences local on Lotus clients (File –> preferences –> Location preferences), Basic Tab, check what is written on “Internet mail address:” parameter. It should be same stuff what you wrote on Domino server in Personal document of the user.

Dalibor
 10 pts.