Looking for a consultant…

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Networking
Looking for someone who might be able to point me in the right direction in finding a consultant to work with one on one for support in setting up a small network(about 75 devices in all). I have a total of 6 sites. The equipment I am using is all 3Com. 1-6080 Router 5-5012 Routers and 16-5500G-EI Switches. Our network is actually up and running without any problems. I am just scared to death to turn on the serial interface on the 6080 router which will connect my network to the public. I need to be able to connect from home using a 3Com OfficeConnect Router as well as place a BSD box on the internet for WWW/FTP/SMTP/POP etc...
ASKED: November 30, 2006  8:39 PM
UPDATED: December 1, 2006  1:00 PM

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For a small job, you need a local consultant. Where do you live? We do the Atlanta area www.pssi-us.com…

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  • Gforsythe
    I will suggest a couple options, or maybe even steps to get to your complete up and running state. The area where you are would be helpful to know, at least a state/metro area, but in any case. 1. Call Blackbox 24/7 free tech support. They have a great technical support, but do not always have a complete answer. It's worth a shot if you have some technical expertise. It may at least reduce your need for time spent on step 2. 2. Bring in that consultant. BTW, blackbox does have nationwide consultant partners and may be able to refer you. I happen to use a blackbox company called Nu-VIsion out of New Hampshire. (No I am not a partner consultant nor do I work for Blackbox, they happen to be ONE of my vendors). Ask around locally as well for people that have networks like yours, who they used and if they had a good experience. This is how I ended up with Nu-Vision. If you have the time, use the yellow pages and call companies, tell them your situation, and ask them for good AND BAD references. If a company is willing to tell me who they had a bad experience with, how they dealt with it and let me talk to the customer as well, I find that I can trust this company more than one that will only tell me the good stuff. 3. It is good to have a local consultant, BUT be sure it is an upstanding company with numerouse employees. You dont' want to get stuck with a problem in 3 months, call the vendor to find that YOUR guy is on vacation and the OTHER field tech is on a job that will take all day, when the person answering the phone is mearely a secretary and does not have any sort of inhouse support desk... you know what I mean... Good Luck Greg
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  • Jgithens
    I am located in Portland, OR
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  • Petroleumman
    Hi, Consultants are a dime a dozen, good consultants are one in a million. I would suggest contacting your equipment manufacturer such as 3Com that you mentioned. They can usually put you in contact with a certified support center in your area that can help you out. If you purchased your gear from a reseller, they too may have some good recommendations of who to call. The key is finding a source that specializes in the type of equipment your working with and resources to back up their actions. You certainly don't want to risk your network on some Joe Blow that wants to tinker at your expense. Once you have a few names, call each one and perform an interview of sorts. Speak to their chief tech and get a feel for the level of knowledge and experience they have to offer before making a decision. Prepare a list of questions beforehand. Don't be affraid to ask things like what their background is, how long have they been in business, former clients as references and so on. if they are legit they will accomodate your interview, if not, then you don't want them working on your network! Don't be fooled by prices either. There are a great many high priced guys out there and then a few fair ones. Just because someone charges an arm and leg dosen't make them qualified to do the job. Use the interview process to weed out the good from the bad. Always make sure you have in writing what services the consultant will provide and where possible, a time estimate to complete a project. It is also wise to find out what resources a consultant has available should a problem occur which requires advanced support. Also should a consultant break something or cannot complete the job because it is over their head, what recourse you have to protect your assets. Hopefully this will help you in your decision process. Good luck!
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  • NetServ1
    I am in NYC and happy to help - if only by phone - to get you on the right track... contact me if you want to.
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