Home > IT Answers > Microsoft Windows > Logon failed – you must logon to MS Exchange to access your address book
Tork
15 pts.
 Logon failed – you must logon to MS Exchange to access your address book
Microsoft Word, Microsoft Word printing, Outlook, Outlook 2003, Outlook 2003 Address Book, Outlook 2003 contacts
I have 2003 version - when I go to Word to print "envelopes or labels" - I get the above message I used to be able to drop the address book arrow and get any of my addresses from Contact list - I have never used exchange - and this used to work - I think one of MS updates could of changes this- anyone know how to help me?

Software/Hardware used:
ASKED: January 18, 2009  8:40 PM
UPDATED: May 23, 2009  2:04 PM
RELATED QUESTIONS
Answer Wiki:
Check your profile settings. Your profile should not be set up as an exchange profile. If for some reason it has been changed to that then change it back. If it is not set to that then try creating a new profile and migrating everything from the old one into the new one and then close the old one once it is empty.
Last Wiki Answer Submitted:  January 19, 2009  7:45 pm  by  Technochic   56,975 pts.
All Answer Wiki Contributors:  Technochic   56,975 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


RSS - Discussions Help
Discuss This Question:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

 

How is the profile accessed? Please advise and I check immeditely
Thanks
mark

Tork
 15 pts.
 

I was having issues this morning with a couple of different office applications. After poking around a little I decided to check my firewall and found that after adding exceptions to allow these applications the mail features work perfectly now. Hope this works in your situation.

Halifaxguy
 10 pts.