do work for a local non-profit group. Apparently some prior network admin left under unhappy circumstances and did something to the cisco router(s) there.
We had no password access, so I went through the password recovery/reset procedure. Everything seemed to be fine except for two little details:
1) The password change had no noticeable effect
2) Even in changed startup mode, I cannot see the system configuration, although oddly enough, I CAN see the proper IP addresses ("sh ip int b" works fine).
Since this is a non-profit, they don't have a support contract, and can't really afford the $800 for a one-time support call.
Can anyone suggest how to recover from this so that we can get full control of the router back?
March 10, 2008 4:34 PM
November 1, 2010 10:32 AM