We opened up the back of the laptop (Toshiba Satellite) and replaced the two 512 mb sticks of Ram with two 2gig sticks for the upgrade. Upon booting the laptop to check the Ram we encountered the black screen with choices to start in safe mode due to the laptop not being powered down on its last shutdown. It was not restarted in safe mode and would not start, it was hanging on the Toshiba welcome page. The laptop was then powered down and powered up again a couple of times and the second attempt was the blue screen of death, the number was not written down. The 2 Two gig sticks of Ram were replaced with the old originals and this laptop still will not power up. The monitor has no power and is always black
I hope this is enough info for you. Any help you can give me is appreciated.
January 29, 2009 12:43 AM
January 29, 2009 4:40 PM