Ok. 1. Ask your wife if someone configured the router to only allow the connections she set. It may be that the mac address of your laptop is not registered on the router because she does not want other people to steal her internet signal
If not, next to the desktop clock, click on the network symbol to see them all,
right click on the name of your network and click on “forget this
network”. Then try again.
3. Try to right-click on the network icon next to the desktop clock and click “troubleshoot”. This will tell you what is happening here
4. If still not working, pres (Win + R) keys then type: ncpa.cpl then press ENTER
Right click where it says network wifi then click on properties, go down and double click on TCP / IPv4. Everything must be blank and automatic.
5. If still not, again pres (Win + R) keys then type: ncpa.cpl then press ENTER
and Erases all networks you can see one by one. To do this select a network and then press the DELETE key. The same with the others