Comments on: keyboard won’t work

By: rickc

rickc — Tue, 23 Feb 2010 16:41:25 +0000

You are welcome glad to help

By: hobill

hobill — Mon, 15 Feb 2010 08:52:34 +0000

Thanks Rick for your suggestions
The USB keyboard worked …so must have been a windows issue. I have a Windows 7 upgrade coming soon in mail so I will do clean install. Whatever we now know it is PS2 problem
tks again

By: itrick

itrick — Fri, 12 Feb 2010 15:22:17 +0000

A standard keyboard should not need any drivers installed, they should be in place, as they are standard for PS/2. If you are in the device manager and the keyboard has no driver or it is empty it sounds like a corruption in Windows. Try the USB route that should eliminate the need of a PS/2 driver all together. If that doesn’t work you may need to repair Windows or try to install the driver for PS/2, I have never done this nor know if it is possible. I imagine it wouldn’t be to easy without a keyboard. Have you determined that the PS/2 port is functioning and that the motherboard is not bad?

By: hobill

hobill — Thu, 11 Feb 2010 19:51:51 +0000

thanks guys
I had previously tried your suggestions, but searched again for new hardware just in case. Unfortunately nothing happens after “search for new plug and play” hardware option is clicked in Device Mangager.
I shall borrow usb keyboard today to try (I am in Australia) to confirm it is a PS2 problem or a OS problem
tks

By: yade

yade — Thu, 11 Feb 2010 15:21:06 +0000

Just restart the system while the keyboard is attached to it

By: rickc

rickc — Thu, 11 Feb 2010 14:03:31 +0000

No probs have you rebooted with it plugged in? tried going to device manager and click the computer icon to search for new hardware?

thanks
Rick

By: hobill

hobill — Thu, 11 Feb 2010 11:21:34 +0000

Thanks Rick for answering so quickly.
The keyboard works on a different computer…I don’t have a usb connected keyboard to test on this particular pc. I will borrow one to test.
In the Device manager the keyboard hardware file is empty. … in fact there is no Keyboard entry at all. On my laptop there is about 4 lines of hardware… this makes me wonder if something has been deleted