keyboard won’t work

35 pts.
Tags:
Hardware devices
Hardware Drivers
Peripherals
USB keyboard
tried to change keyboard (ps2) while pc running..the pc now refuses to acknowledge keyboard. In device manager there is no soft ware for keyboard access, in fact keyboard not even listed. It is like keyboard has been deleted from system drive!

Will a complete windows 7 install reistall keyboard? or any other ideas



Software/Hardware used:
vista home premium

Answer Wiki

Thanks. We'll let you know when a new response is added.

Some keyboards have an internal fuse that might of gone.
Try another keyboard I would not advise changing a PS2 with the PC powered.
Failing that get a USB keyboard (you can change when the PC is powered)
A re-install is not required.

Thanks
Rick

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  • Hobill
    Thanks Rick for answering so quickly. The keyboard works on a different computer...I don't have a usb connected keyboard to test on this particular pc. I will borrow one to test. In the Device manager the keyboard hardware file is empty. ... in fact there is no Keyboard entry at all. On my laptop there is about 4 lines of hardware... this makes me wonder if something has been deleted
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  • RickC
    No probs have you rebooted with it plugged in? tried going to device manager and click the computer icon to search for new hardware? thanks Rick
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  • Yade
    Just restart the system while the keyboard is attached to it
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  • Hobill
    thanks guys I had previously tried your suggestions, but searched again for new hardware just in case. Unfortunately nothing happens after "search for new plug and play" hardware option is clicked in Device Mangager. I shall borrow usb keyboard today to try (I am in Australia) to confirm it is a PS2 problem or a OS problem tks
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  • ITRick
    A standard keyboard should not need any drivers installed, they should be in place, as they are standard for PS/2. If you are in the device manager and the keyboard has no driver or it is empty it sounds like a corruption in Windows. Try the USB route that should eliminate the need of a PS/2 driver all together. If that doesn't work you may need to repair Windows or try to install the driver for PS/2, I have never done this nor know if it is possible. I imagine it wouldn't be to easy without a keyboard. Have you determined that the PS/2 port is functioning and that the motherboard is not bad?
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  • Hobill
    Thanks Rick for your suggestions The USB keyboard worked ...so must have been a windows issue. I have a Windows 7 upgrade coming soon in mail so I will do clean install. Whatever we now know it is PS2 problem tks again
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  • RickC
    You are welcome glad to help ;-)
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