Just installed BES and now my BlackBerry device password has changed and I can’t access it!
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Jellybeansrock
5 pts.
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Q:
Just installed BES and now my BlackBerry device password has changed and I can't access it!
BES, BlackBerry password, BlackBerry Enterprise Server
I just loaded BES on my desktop and synced my BB via USB. I was asked for my BB p/w and I entered it, however the password was changed during the install process. Is there a default p/w that BB uses or do I need to go to my sys admin?
ASKED: Mar 22 2009  12:40 AM GMT
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Technochic
40210 pts.
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A:
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First of all I think you are confusing terms. BES is Blackberrry Enterprise Server. I sincerely doubt you loaded the SERVER software to run on your desktop PC! If you installed the desktop sync software that is an entriely different animal, but I suspect that is what you did. Anyway, does your organization have a BES server controlling blackberry accounts? If it is a BES policy which is imposing a password on your device then yes, the BES server admin will have to help you get it reset.
Last Answered: Mar 23 2009  1:45 PM GMT by Technochic   40210 pts.
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