http://itknowledgeexchange.techtarget.com/itanswers/job-prospects/ Mon, 20 May 2013 05:26:00 +0000 hourly 1 http://itknowledgeexchange.techtarget.com/itanswers/job-prospects/#comment-88210 sixball Wed, 16 Feb 2011 21:52:05 +0000 #comment-88210 Cant stress this enough: get BOTH education AND certifications. The more you have, the better off you will be. Throw in experience and you’re now extremely valuable…

]]> http://itknowledgeexchange.techtarget.com/itanswers/job-prospects/#comment-52344 wrobinson Mon, 17 Mar 2008 10:20:18 +0000 #comment-52344 You need to figure out what your interests are and focus on developing in those areas. This will help you determine what, if any certifications to pursue. In the meantime, experience is key. Look for new challenges and experiences — be it with your present company or elsewhere. There is no real track per se of how to get from point A to point B. Your next step from the help desk does not have to be a NOC. You can move on to LAN administration (different from network administration) and client side support, system administration and so on; however, don’t expect to go from working on the help desk to a mid-level or senior anything, despite which path you choose. Try not to focus on money at the moment because it can cloud your vision. Make sure that you are doing something that you enjoy and have passion about and the money will follow.

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