ITKE Discussion tool bar

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It's been a few weeks since I had the discussion tool bar. ITKE development can not replicate the problem. Did you experience this problem? How did you resolve it? Thanks Phil 5/7/13 .. added tags that have nothing to do with this task but might get some attention

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  • TomLiotta
    It still happens to me in FF 20.0.1 and IE 8. I resolve it by jumping to a Chrome window and hitting {Ctrl-Shift-N} to open a new Chrome 'Incognito mode' session. That window shows up as if I haven't logged in to ITKE yet, and the full tool-bar only appears under those conditions. . I copy the link address of the thread to the incognito session, use the tool-bar for whatever is needed, fill in the logon details and press the {Continue} button. . It's irritating, but functional. As soon as the logon completes and the thread re-displays, all of the tool-bar is gone. But I'm done with that window, so I close it. . I've done it a number of times, so it's pretty much a sequence of habit now. I actually keep FF, IE and Chrome sessions open at the same time because they give different results. . For example, this is a FF window, and the lower-left corner of this discussion text box has a resizing widget. I can drag that corner to make this text area down to show this entire comment to me while I'm typing. Whenever the tool-bar is visible, the re-sizer is disabled. It also isn't available to me in an IE session. . Tom
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  • TomLiotta
    Also, no browser allows any edit of a comment after it's submitted. There have been times when some kind of 'Edit' control appears, but it has never worked for me. So, my apologies for one or two poor wording choices in that last comment. . Tom
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  • philpl1jb
    Thanks Tom All interested users .. please respond and add additional info. 1. Does the Discussion Tool Bar work for you? 2. Do you have discussion edit capability? 3. Do you have issues with carrage returns in discussion boxes? 4. What browser/OS are you using?
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  • philpl1jb
    Odd, I guess this is only an issue for Tom and me.
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  • TomLiotta
    No, carlosdl also reported the problems. Also, it only happens for me after a logon. As long as I keep the logon active from day to day, the problem exists. If some members don't keep their logons active, they generally won't see problems. . Further, it seems that ITKE staff and developers don't see the problem at all. That might be due to how cookies or permissions are set for 3rd-party sites that provide icons or scripts, or various caching features, or firewall settings, or...? . Finally, it only affects members who post. Those who only need to read won't be affected. . I can see where pinning it down could be tricky. . Tom
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  • philpl1jb
    Tricky, yes, but I thought there would be more responses that might give them a pattern.
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  • TomLiotta
    And just because it seems connected to the same site upgrade, the ITKE Search function now gives few useful results, especially when ordered by Date. Previous filters are mostly gone, e.g., it's no longer possible to filter for 'Last 7 days', etc. -- Tom
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  • BigKat
    I have use IE10, and I have found that the toolbar will eventually reappear and be useful if I keep refreshing the page
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  • ToddN2000
    In response to philpl1jb 1. Does the Discussion Tool Bar work for you? NO 2. Do you have discussion edit capability? Not after posting 3. Do you have issues with carriage returns in discussion boxes? YES 4. What browser/OS are you using? IE10, Chrome 26.0.1410.64
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  • TomLiotta
    Passing pages such as this one through the validators at http://www.w3.org/QA/Tools/ does show quite a few warnings (and errors). -- Tom
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  • Ben Rubenstein
    Thanks guys - we will continue to investigate this issue, passing along this additional info to our developers (who, as Phil mentioned, have not been able to replicate the issue). We will get back to you all as soon as possible.
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  • philpl1jb
    I still don't have these features.
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