ITIL

20 pts.
Tags:
ITIL
Can someone give me an over all understanding of ITIL, how, where, when and why it is used by some companies. A brief example would be helpful to help me in my understanding of it. Thanks!
ASKED: March 16, 2008  2:49 PM
UPDATED: March 16, 2008  5:03 PM

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The ITIL is a set of guidelines and best practices on how to run your IT department. Here is a full background listing in wikipedia:

<a href=”http://en.wikipedia.org/wiki/ITIL_v3″>http://en.wikipedia.org/wiki/ITIL_v3</a>

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