Question

  Asked: Mar 16 2008   2:49 PM GMT
  Asked by: Gnaff9093


ITIL


ITIL

Can someone give me an over all understanding of ITIL, how, where, when and why it is used by some companies. A brief example would be helpful to help me in my understanding of it. Thanks!

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The ITIL is a set of guidelines and best practices on how to run your IT department. Here is a full background listing in wikipedia:

http://en.wikipedia.org/wiki/ITIL_v3
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