ITIL Foundation Certification

10 pts.
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Certifications
ITIL
Hi There, I've been self-studying ITIL for a while and would like to take on a certification exam. Anyone with the exam preparation pointers? would be much appreciated.

Answer Wiki

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Below are some pointers:

1.      
It is always a good idea to do some practice tests before
attempting the real exam. There are some practice tests available online. You
can find one at:
http://www.simplilearn.com/resources/free-practice-tests

2.      
Prepare a sheet of keywords. A lot of questions are based on
your understanding of keywords e.g. What is value to customer? What is CSI?
Etc. Memorize as many ITIL Keywords as you can before taking the exam

3.      
Answer the questions in the paper from an ITIL perspective.
Remember the questions are based on your understanding of the ITIL concepts and
not on what you may practice in your organization.



Discuss This Question: 3  Replies

 
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  • jinteik
    there is a lot of mock exam for ITIL. google it and you will find it
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  • Harisheldon
    First, did you attend the class? If not, you will not be able to take the exam. I have the ITIL Foundations certification and they stated in class that you must attend the first class, which I did before you are allowed to take any of their certification exams.
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  • ToddN2000
    Like Harisheldon said there are prerequisites. You must have taken the class before hand the last I knew.
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