IT Knowledge Exchange Community Feedback Page

350795 pts.
Tags:
ITKE Feedback
With the suggestion from Gilly400 we decided to create a community feedback page. On this page we encourage members to post any feedback positive or negative about the site or improvements they would like to see. We are listening so start telling us what you love or hate about ITKnowledgeExchange.com Thanks Sean

Answer Wiki

Thanks. We'll let you know when a new response is added.

Enter your comments here or in the discussion area below
_____________________________________________

Discuss This Question: 81  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • ITKE
    We just added a link to the whats new box on the homepage.
    350,795 pointsBadges:
    report
  • ITKE
    [...] set up a feedback question where you can opine on how we can further improve IT Knowledge Exchange. Be sure to visit that page [...]
    0 pointsBadges:
    report
  • Gilly400
    Hi, I notice questions getting asked twice, with slight changes between the first and second time the question has been asked. I guess this is because once you've posted your question, you can't edit it. Would be nice to have an edit facility for your own questions (maybe until there's an answer posted). Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • ITKE
    Thanks for the suggestion Martin. That makes sense. We are in the works to add some new features to the list and i will look into the feasibility of that.
    350,795 pointsBadges:
    report
  • Gilly400
    Hi, Maybe it's an idea to show people's knowledge points for the current month on their profile? Best regards, Martin.
    23,730 pointsBadges:
    report
  • Denny Cherry
    It would be nice if when someone comments on a thread they have an option of being notified when anyone else posts a comment on that thread (this goes for the blogs not the forum). For example, I'll have no way of knowing that you've replied to me on this thread unless you email me to tell me, or I setup an RSS feed for every blog post that I'm interested in. A checkbox that says email me when people respond to this would be an excellent addition to the blogs.
    66,190 pointsBadges:
    report
  • Schmidtw
    One of the things I would like to see is maybe a bit more in the member profiles. This could include a LinkedIn link, Facebook, or something like that. It would also be nice to see a larger image of the user on mouse-over, or some other fancy graphical features. In the box that appears at the top right of the site ("You are logged in as: namehere") you could put the knowledge points for the user...than it would be accessible on every page a member visits, and no one would wonder.
    11,330 pointsBadges:
    report
  • BrentSheets
    Good ideas, folks. Keep 'em coming... Denny: We do have the "E-mail me updates on this question" feature that a reader can check off to receive updates when a question has new activity. Maybe something similar to that would work for blogs. Thanks. Gilly400 and Schmidtw: I've also been suggesting an enhanced Public Profile page. I think there's a lot we can do to make that page more informative. Good idea to list the KPs there, Martin - and I like the idea of your integration ideas, Warner. I'd also like to see the username in the login box be a link to your Public Profile for easier access. Thanks for the feedback!
    6,925 pointsBadges:
    report
  • Labnuke99
    I had to do a search on the site to find this feedback page. I thought it was going to be a quick link at the bottom or another method of getting to this feedback section. Thanks for taking the feedback.
    32,960 pointsBadges:
    report
  • Labnuke99
    It would be nice to see all the blogs say in the last 7, 30 days, etc. Right now the page just lists the "categories" or titles/owners. The blog entries disappear too fast off the first page since there are so many postings each day that I'm sure i'm missing some good stuff. Thanks!
    32,960 pointsBadges:
    report
  • Schmidtw
    I don't know if any changes are being made yet...but there are a few things I would like to comment on: 1. Recently I have noticed that I will answer a question, then visit the IT answers page and the question I just answered says "Answer Question" under it. Then I click the link and there is no answer. (To all of you who are wondering, yes, I click Submit Answer and wait for the page to reload and it does). I also noticed a couple of times when I entered itknowledgeexchange.com into the address bar it says Internet Explorer can't open this page (and yes the computer is hooked up and other websites work at the same time (multiple tabs)).
    11,330 pointsBadges:
    report
  • BrentSheets
    Labnuke99 (Troy) - Thanks for the feedback. I know what you mean about the limitations of the current "Most Recent Posts" widget. We've been kicking around ideas for a better page design for the blogs page, especially as the number of blogs grow. I think it would be cool to have some type of "Most Popular" sort for the blog posts, too. Thanks.
    6,925 pointsBadges:
    report
  • BrentSheets
    Schmidtw (Warner) - I haven't received any other reports of the technical problems you mentioned. If it occurs again, please let me know. You can report that type thing using our contactus (at) itknowledgeexchange.com address. Thanks for letting us know.
    6,925 pointsBadges:
    report
  • Labnuke99
    There is a tab at the top for Questions, Answers & unanswered questions. How about a tab for recent discussions?
    32,960 pointsBadges:
    report
  • Schmidtw
    When you ask a question using the module in the upper right of every page, the questions asked are not added to your watch list, and I think it would be helpful if they were. You might want to include a link to "Questions I've Asked" as well considering the recent activity covers anything you asked, answered, or any question you visited.
    11,330 pointsBadges:
    report
  • ITKE
    Great feedback all. We are putting together some proposed changes now and I like the idea of adding all questions asked, answered or discussed automatically to your watch list. We do this on the Ask a Question Page but not on the widget. LabNuke I would like to add the recent discussions. I think the challenge is space on the home page and where to put it. Would you suggest another tab? Sean
    350,795 pointsBadges:
    report
  • Gilly400
    Hi Guys, There seem to be a few problems with some of the TAGS on the website. Under the AS/400 related tags there are questions about Frequency Ranges, MS Access, SQL Server, PL/1 & DB2, Connect:Direct, etc. and the mainframe questions always seem to get listed under AS/400. Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • Schmidtw
    I was looking at a "question" posed by Technochic recently. It was about trying to make questions as specific as possible. With this in mind, I thought it would be appropriate to add my response to this page. I think the quesiton-asking format could be improved. You may want to consider adding more areas to the form than Title, Body, and Tags. For example: 1. Question Title 2. Main problem 3. System and Software Specifications 3. Tags
    11,330 pointsBadges:
    report
  • Gilly400
    Hi guys, I just noticed that there's no photo shown with an answer - I never noticed that before. The photo only gets shown with a question or discussion. The link to this page seems to have disappeared on the home page as well. Or am I missing something? Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • BrentSheets
    Martin - I'll look into the AS/400 tags. Concerning the "no photo shown with an answer" - the answer tab does show the member's photo. But the answer itself doesn't and that's because the answer is a wiki that allows multiple members to collaborate on the answer. It might be crowded to have every photo show and would look strange when it's several members with default avatars, all the same. But we're always open to member suggestions. If you have any ideas on the best way to handle that, feel free to suggest. Thanks. Warner - Good idea on having a "System and Software Specifications" field. But I think that would be as labor intensive as tagging and double our already high labor in retagging questions. That is actually the purpose of the tagging system anyway. The person asking the question should include enough detail and list a few specific tags. It's a fine line to try to keep it simple and not inconvenience our members, while reducing our labor. Keep 'em coming, folks and thanks for your feedback.
    6,925 pointsBadges:
    report
  • Gilly400
    Hi Brent, OK, I see your point about the Photo, and you can always click on the member name to see it. Still can't find a link to this page on the home page - has it been replaced by the links to the competitions? I have another suggestion, when I wanted to add to this discussion, I had to roll up to the top to press the "Add to discussion" button, while I'm actually commenting on something at the bottom of the page. Could we get a "Add to discussion" button at the bottom as well? Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • BrentSheets
    Martin - Just a follow up, I looked at some of the AS/400 questions you mentioned. There are several reasons that some of those questions ended up on the AS/400 page. Sometimes someone will attach an unrelated tag. We try to catch all those but a few get through. I also saw a few unrelated tags attached to AS/400 on the backend that I'll work through and reattached to Data Center, such as some of the mainframe questions. I'll try to clean that up shortly. About having the "Add to Discussion" button at the top and bottom - excellent idea. On my personal blogs, I actually prefer the comment form at the bottom of the comments with a "jump to comment form" link at the top, sort of a best of both worlds. Because you're exactly right, it's weird to have to scroll so far. We'll take your suggestion into consideration. Concerning the link to this feedback page, yes, it was probably removed it to make room for the contest links. We try to keep that What's New box small, so it doesn't push the "Ask a Question" box too far down. Which brings me to a feature I've asked for - the ability to make posts "Sticky" so we can "pin" specific posts to the top of each parent tag page, including the homepage. Thanks.
    6,925 pointsBadges:
    report
  • Schmidtw
    I don't know if I am the only one, but the problem I described is still happening. I will answer a question, submit the answer, the page will reload, and then I will click the IT Answers tab and scroll down and the question I just answered says "Answer Question." I then click on that, find my answer there. After this point, if I go back to Home or IT Answers, the question says View Answer half the time and Answer Question the other half.
    11,330 pointsBadges:
    report
  • Gilly400
    Hi, How about the possibility to rate questions? Regards, Martin Gilbert.
    23,730 pointsBadges:
    report
  • Technochic
    Schmidtw, no you are not the only one. Often after I have answered a question it does not immediately reflect that on the question page. If I come back to it a few minutes later it does show "view answer" on it however. So perhaps there is a slight delay that is normal? I do also periodically have issues opening the web page and get an error. This usually lasts at the most just a few minutes, but I notice it happens frequently throughout the day. Sorry I do not have the exact error at this time, but I can post that later if needed.
    57,010 pointsBadges:
    report
  • Technochic
    Here is what I get, I just figured it was do to heavy traffic to the site. Like Schmidtw all other sites I am accessing are fine when this happens: Network Error (tcp_error) A communication error occurred: "" The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time. For assistance, contact your network support team.
    57,010 pointsBadges:
    report
  • BrentSheets
    Schmidtw and Technochic: I didn't understand at first what Warner (Schmidtw) was referring to at first about the "View Answer" link. The delay on the "View Answer" link on the homepage was actually set to have a delay on purpose. We used to have it set to immediately update but we were taking a performance hit and so set it to delay updating a bit. Not the ideal solution for sure. But it's been a fight to stay ahead of the site's tremendous growth. Martin: "How about the possibility to rate questions?" Interesting. We have a rating for answers but not the question. I actually thought the answer rating feature would be used more than it is - and that eventually we might have a sort for highest rated, etc. We delete total beginner questions, hack question, questions you can't understand what the heck is being asked, etc. but hadn't thought about allowing members to rate the question. We'll kick that around. I'd actually like to have the ability for members to rate other members - for more recognition for our most outstanding members. But it would have to be carefully considered to reduce abuse.
    6,925 pointsBadges:
    report
  • BrentSheets
    What do you guys think about a FAQ for each main topic? You know gather the most frequently asked questions on that topic and sticky it to the top. That might help reduce redundant questions - or at least provide a link and say "Read the FAQ" when someone posts a question that's been asked a lot. Or maybe just use a sticky post to create a resource page for each main topic. Is that something you could see yourself contributing to - or a waste of time? Just thinking out loud...
    6,925 pointsBadges:
    report
  • Gilly400
    Hi Brent, I like the FAQ idea. I'd certainly be prepared to contribute. Regards, Martin.
    23,730 pointsBadges:
    report
  • Schmidtw
    I like the FAQ idea. I laso like the idea of rating other members. They are both solid improvements. I was unaware of the "View Answer" link delay for performances sake. It just seemed like a bit of an opportunity to exploit the points system, re-entering an answer to a question a couple of times before it actually shows up.
    11,330 pointsBadges:
    report
  • Jaideep Khanduja
    i tried posting a question with a word within quotes like 'word'. on pressing ask question, it did not post it, but did not return the appropriate reason for that. so i was puzzled what is happening. then after few tries, i thought of dropping quotes and was successful.
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    is it possible to get the active contests mail separately to active members.
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    on most of the blogs i hardly see any comments. what could be the reason?
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    to promote blog reading, can it be associated with some points say if a registered user visits a blog and reads it, gets 5 points, comments it 5 more points (so total 10 points)
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    and how about a rating of a blog like it is there in our Questions section for the answers posted.
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    while answering a question - if someone has already answered it - what are the guidelines - should one go for improving the answer or to discussion?
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    if there are 3 persons who have posted answer to the same question - the rating does not tell it is against whose answer.
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    multiple answers against a question do not clearly tell who has answered which part of the answer. is it possible to post name against the respective answer part. request to persons posting modify answer to mention their name first.
    9,295 pointsBadges:
    report
  • Jaideep Khanduja
    what is the actual purpose of Rating on an answer. is it used for some purpose or just a no. on the answer.
    9,295 pointsBadges:
    report
  • Labnuke99
    Sorry it has taken me so long to get back to the "Recent Discussions" suggestion. Yes, I am suggesting an additional tab on the page so there would be 4 tabs: Recent IT Questions; Recent IT Answers; Recent IT discussions; & Unanswered questions. ------ On the issue of rating answers.... someone should not be able to give their own answer a thumbs up/down rating. It seems like some users may be doing it so they give themselves a boost in ratings. I see the potential for abuse of rating other members. It seems like a good idea but I think there could be some frustration with differences of opinion. I understand the purpose of rating answers and getting feedback from those being helped by this forum, but I think in many cases folks may be too busy to come back and give feedback when all they are wanting is to fix their problem(s). There is another site out there similar to IT Knowledge Exchange where users give & receive points for asking and answering questions. I think ITKE should try to be different than that and stay away from the point/rating exchange idea. I appreciate the review/editing that goes on behind the scenes. I'm sure it is labor intensive and frustrating and rewarding. This is a great forum and I'm not sure that a lot needs to be changed in the way things work because it is so different than the other support forums out there.
    32,960 pointsBadges:
    report
  • Schmidtw
    Jaideepkhanduja: when there are updates, they are sent to the active members. Daily question updates are also send to updates, but the contest updates are not done daily and sent out. Just keep on checking this page.
    11,330 pointsBadges:
    report
  • BrentSheets
    Jaideep, I'll try to reply to all your feedback and questions in one big comment. Here goes... Quotes in questions I'm assuming you meant in the question title. If you cut and pasted from Microsoft Word or other software, you might run into a problem. If you simply use quotation marks in a question title by typing in, you shouldn't have a problem. Word has formatting attached to it that can cause problems. Separate email newsletter just for contests Hmmm. That might be a good idea. Although we do send out dedicated emails about contests, it goes to the full subscriber base. I'll be sure to mention this to Sean and we'll kick it around. Blog comments Getting a lot of comments on your blog is nice but not the only indication of success. There are popular blogs I visit all the time that don't have a lot of comments. Most times you have to register to comment, which keeps out comment spam. Using good SEO will bring in readers and eventually comments. We're working on putting together some best practices for our bloggers and hope to have that soon. Points for blog reading and leaving blog comments My personal preference would be to not award Knowledge Points for blog reading. How would you know someone read the blog post? Time spent? Page view? Not too accurate and probably not worth the backend work. But I also would like to see blog comments rate the same Knowledge Points as Question comments. Not sure how much work would be involved in that. Rating blogs I hadn't thought about rating blogs. I have asked for the ability to allow individual blog posts to be rated. I think that might be good, as it gives every blog an equal chance at getting a good rating. Good content = good ratings. I like the idea of having a separate rating sort in addition to most recent. And since on individual blog posts, it would change by the month or something. What do you guys think? Answering questions Our answer section is a wiki. So the intention is for community members to collaborate to create the best answer. If you see an answer that can be improved -- then please do so. Don't delete the existing answer, if possible, but add to it and expand the answer. If you're just asking for more information from the person who asked the question, commenting about a similar problem, just having dialog with other members, etc. - then use the discussions. Rating answers I don't see this as a problem, as the rating system is intended for the answer itself and not the individual people who helped build the answer. As I mentioned above, the answer is a wiki and helping to build the best answer is the goal. Multiple authors of an answer Since the answer is a wiki - you actually can see who contributed which part of an answer. Simply click the "View History" button and you can compare versions of the answer. Answer ratings The purpose was to put in place a rating system whereby the community could determine what were good answers. In time, when enough ratings build up, that rating information could be used in other ways. Whew... Thanks for your feedback, Jaideep.
    6,925 pointsBadges:
    report
  • BrentSheets
    Troy (Labnuke99) I agree that any member rating system would have to be carefully considered. You're exactly right in your other thought about becoming like some other websites. I don't want to lose the simplicity we have here in our ITKE community. There is a danger in trying to be all things to all people. Thanks.
    6,925 pointsBadges:
    report
  • BrentSheets
    Warner (Schmidtw) - since you mentioned the Daily Q&A Update, I thought this would be a good opportunity to explain that offering for those that may not be familiar with it. If you'd like to keep up on the latest happening on the site, including contests - you can sign up for the IT Knowledge Exchange Community Newsletter. It goes out mostly weekly on Tuesdays. There is sometimes an occasional extra issue to announce new contests. In addition, if you'd like to receive a single email each day that recaps the activity around only the major tags you select - then you may wish to subscribe to our Daily Q&A Update. This daily update arrives in your inbox and lists all the new questions, answers or discussions on only the major topics you select. To get our Community Newsletter or the Daily Update - simply login and click the Edit My Account link. Page down and you'll see where you can check off as many, or as few, topics as you wish to opt into the Daily Update. If you ever wish to unsubscribe - then simply log back in and uncheck whatever you wish to unsubscribe. The Community Newsletter is a separate checkbox just below that and you can check or uncheck to subscribe or unsubscribe. We are entirely opt-in and provide members with the ability to quickly subscribe or unsubscribe as they see fit.
    6,925 pointsBadges:
    report
  • Gilly400
    Hi Guys, Another suggestion :- On the watchlist page, could you split the "questions I've asked or answered" into "questions I've asked" and "questions I've answered"? I've answered quite a lot of questions now, and I can't find my own questions any more! By the way, thanks for the T-Shirt! Best regards, Martin.
    23,730 pointsBadges:
    report
  • Jaideep Khanduja
    one suggestion: when an answer is rated -1, there should be a comment mandatory to justify/explain why it has been rated -1. another suggestion: if against each +1 and -1 ratings if the names of the persons who rated it is displayed, will give more transparency to the site.
    9,295 pointsBadges:
    report
  • BrentSheets
    Martin: Good idea on splitting the questions a member has asked or answered. That would be pretty helpful. I like that a lot. We have a very large dev. queue and I'm still pushing to get the username in the login box to be a link to your profile - for quick access to your own Public Profile. So no promises but I think splitting this would be pretty cool. I'd love to expand the Public Profile, not just for the member of the profile - but for others who want to search another member's profile. I wouldn't mind even seeing a tag cloud to help you drill down into another members answers. Just thinking out loud. Jaideep: Thanks for the suggestion on the rating system. Have you seen many -1 ratings? When you think about it - there shouldn't ever be many - as if you know enough to realize it's a poor or bad answer - then improve the answer, as it's a wiki. But good point. I'm not sure if members would want everyone to see how they voted though. But we'll kick that around. I just wish more members got in the habit of actually rating the answers at all. Seems under used to me. Thanks.
    6,925 pointsBadges:
    report
  • BrentSheets
    I see several of you on this thread are also blogging with us on IT Knowledge Exchange. Providing our members with blogs is an important part of ITKE and we want to help you succeed. So I hope the Best Practices for Bloggers handbook we recently provided will be helpful to you. Feel free to contact me directly with any questions you may have about the handbook or your blog. We'll revise the handbook as time goes by to add any information we think will help you. Thanks.
    6,925 pointsBadges:
    report
  • Schmidtw
    On thing I just thought of that would be an solid improvement is a connection to a LinkedIn.com group. I am currently a member at LinkedIn attempting to build my social network. Groups are a great way to connect to people. I think it would be an awesome improvement for this site to get some extra attention.
    11,330 pointsBadges:
    report
  • Jaideep Khanduja
    The mail on Best Practices for Bloggers was really very handy and useful. thanks.
    9,295 pointsBadges:
    report
  • ITKE
    SchmidtW Do you find LinkedIN groups useful at all. We have considered creating a group but there are no features for us to message the group or keep them up to date on new site features. That is one reason we have created a facebook fan page.
    350,795 pointsBadges:
    report
  • Schmidtw
    I don't know whether the linkedin improvement is so much useful as it is a nice bell and whistle for networkers. I think associating a person with the group would speak volumes for the individual.
    11,330 pointsBadges:
    report
  • Schmidtw
    You could send out LinkedIn updates through the community update. Just a thought. -Schmidtw
    11,330 pointsBadges:
    report
  • Schmidtw
    Also just curious...did the knowledge point rankings get taken down for the last 48 hours of the contest? Not a problem either way, but it's a good motivator for returning to answer questions. -Schmidtw
    11,330 pointsBadges:
    report
  • ITKE
    Yes we did. We usually begin counting up eligible answers and discussions shortly before the contest ends. The Most Active Member points is not accurate 100% of the time. Sean
    350,795 pointsBadges:
    report
  • Schmidtw
    Oh, I know the answers are looked at for validity, and rightly so! I just wanted to make sure that the removal of the widget was intentional. -Schmidtw
    11,330 pointsBadges:
    report
  • BrentSheets
    Yup, it was. But thanks for the heads up on that, Warner. Much appreciated.
    6,925 pointsBadges:
    report
  • Denny Cherry
    It would be nice if there was a checkbox on the form when answering a question (or commenting as well) to get the updates for that question so that a question could be answered and subscribed to in a single action instead of having to answer the question and then hit the second button to subscribe to the question. When adding this I'd say only put in the updated on this question option, and not put in the "Email me new questions and answers on this tag/topic" option (or default that option to unchecked).
    66,190 pointsBadges:
    report
  • Labnuke99
    I just go to my personal profile page and it shows the questions that I have answered and the updates to them. It's nice to see how recently updated some of the questions are after I answer them.
    32,960 pointsBadges:
    report
  • ITKE
    Denny I like that idea. So basically it would automatically subscribe you to the alert email after you answer or discuss? Makes sense. We will look into it. We have some changes coming to the Blog section of the site and after that will be doing some more improvements on the answers side. Thanks Sean
    350,795 pointsBadges:
    report
  • ITKE
    You can also go to the profile page and select all question updates to be emailed to you if you answer a lot each day.
    350,795 pointsBadges:
    report
  • Schmidtw
    Any word on the September contest?
    11,330 pointsBadges:
    report
  • BrentSheets
    Schmidtw - Any word on the September contest? Warner, here's the post announcing the September Contest Winners
    6,925 pointsBadges:
    report
  • Schmidtw
    Not that it matters too much, but I have noticed that some elements on the page, such as text field for discussion areas as well as answer areas and a few buttons and links (primarily those seen in the upper right hand corner of the page) are not rendered correctly in the Safari 4 browser. I'm not sure if this is an issue on your end, or Safari's but I thought it was worth mentioning. -Schmidtw
    11,330 pointsBadges:
    report
  • BrentSheets
    Hi Schmidtw - I'm writing this reply in the latest version of Safari 4 on Mac and the text box I'm typing into is a bit overly wide but that's the only thing I notice. The login box and answer section look fine. But if you'll provide more details I'll follow up, as I could just not be noticing the same thing. Two other questions: 1) Are you using the latest version of Safari 4 or the beta? (Safari is now at 4.0.1) 2) Are you using Safari 4 on Mac or Windows? Thanks!
    6,925 pointsBadges:
    report
  • Schmidtw
    I am using Safari 4 release (not beta) on Windows. The issue seems to be a temperamental thing because I logged in not to long ago and the log in box was fine. The text box issue isn't really much of a concern, but I thought I'd voice it either way. -Schmidtw
    11,330 pointsBadges:
    report
  • Schmidtw
    I'm noticing only two tabs: "IT Answers" and "on". Anyone else noticing this? -Schmidtw
    11,330 pointsBadges:
    report
  • jaideep
    The blog report that used to come every month has stopped. any particular reason for that?
    30 pointsBadges:
    report
  • JennyMack
    @Schmidtw, This likely has to do with Safari, as we're not seeing that issue in IE or Firefox. We recently upgraded certain aspects of the site, and Safari is not a browser we support in our upgrades. @Jaideep, We will be sending out blogger reports this week; in the future, please report any blog-related issues to us via e-mail or in the blogger user group. Thanks!
    4,280 pointsBadges:
    report
  • carlosdl
    Jenny, regarding the only-two-tabs problem mentioned by Schmidtw, it in fact happens with IE too. I posted a screenshot some days ago. I tried it with IE Ver 8.0.6001.18702
    69,920 pointsBadges:
    report
  • TomLiotta
    I've been back regularly in recent months after a long period of rare visits. Two areas concern me. First, the general site is easily the slowest responding site of any that I run across. Just a comment that might have no resolution. But second, there is a disturbingly high percentage of questions that require clarification from the OP, but requests for clarification seem to be ignored. It is as if the OP doesn't know that more info is needed. Is that because the 'Discussion' area is at the bottom of the page and possibly skipped when the page is later viewed? ...or because 'Discussion' comments are not signaled back to the OPs so they don't know they've been entered? (Will anyone know that I typed this?) Tom
    125,585 pointsBadges:
    report
  • ITKE
    Tom We are addressing the load time issues. As far as not getting additional response. An email is sent to the OP when anything is added to the discussion area or answer area so 2 things could be happening. 1. They put in a bogus email address 2. They are ignoring the emails. I dont know what more we can do to get people to come back as they are notified when changes have been made.
    350,795 pointsBadges:
    report
  • Jaideep Khanduja
    The top blogs for the week are selected on what criteria?
    9,295 pointsBadges:
    report
  • ITKE
    Are you talking about the Thursday updates on the community blog, Jaideepkhanduja? They're calculated by the previous week's page views.
    350,795 pointsBadges:
    report
  • Jaideep Khanduja
    is there any way that when we login we can see hits against our blogs
    9,295 pointsBadges:
    report
  • ITKE
    [...] This is our main objective, anyway, and like it takes a village to raise a child, to run a community you need the help of the community members. See something you don’t think belongs here? Let us know! Flag a question, post a discussion or email me directly. We’ve had some great discussions posted by some of our most active members, so check them out for some great tips on asking and tagging questions, answering questions and general uses of IT Knowledge Exchange. [...]
    0 pointsBadges:
    report
  • BigKat
    Would there be a way to flag a discussion question/followup to notify back to a specific previous responder. for example, some one recently posted to a year-old question, which popped it up on the Daily Question and Answers Update. I saw a "trick" left by TomLiotta from a year ago, and it made the creation of a qm query easy, but I wondered if he found it confused other future support programmers. I added to the Discussion, but I have no way to know if he will see it. Especially, when someone is searching an old question, it would be nice if we could ask a responder for any followup information, with something more than blind hope that they see it :)
    8,330 pointsBadges:
    report
  • TomLiotta
    @BigKat: I have no way to know if he will see it. One way you'll know is that you'll see a response... or not. You could add it to your WatchList, but that's something that I regularly forget to do myself. Now, how will I know if you see this? Tom
    125,585 pointsBadges:
    report
  • carlosdl
    In the discussions tab, now one can see who asked the question, but not who posted the comment/discussion. Was that change intentional ? IMO, it was more useful to know the comment's author without needing to click on the question's link.
    69,920 pointsBadges:
    report
  • TomLiotta
    I agree with Carlosdl about the IT Discussions change. There doesn't seem to be much of a point to see who originally asked -- except for the single asker of the question. But we should expect askers to recognize their own subjects, shouldn't we? Also, great job on the recent site upgrade! Tom
    125,585 pointsBadges:
    report
  • TomLiotta
    And this thread demonstrates that some kind of {Top} button at the end of the thread could be useful. Along with that, a {Bottom} button near the top might also be handy. All we'd need then would be enough long discussions to make the buttons widely relevant. Tom
    125,585 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following