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Pwcky
40 pts.
 IT Knowledge Exchange. Account Update Screen error
IT Knowledge Exchange, IT Knowledge Exchange User Interface, ITKE, ITKE Community, ITKE Feedback
I'm trying to update my Account on the Account Update Screen (http://itknowledgeexchange.techtarget.com/settings/account/) but I cannot save any updates.  The edits say the Handle must be at least one character, however there is no editable Handle field.  I cannot enter at least one character if there is no where to put it! 

Software/Hardware used:
internet explorer
ASKED: April 11, 2011  3:59 PM
UPDATED: April 11, 2011  5:26 PM
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Answer Wiki:
Hi Pwcky, I'm sorry for the inconvenience. We are working on fixing the root problem, but for now there is a workaround: Sign out; clear your cache, close your browser, sign back in, and try again. Please let us know if this does not work. Thank you for your patience! Best, Melanie Update from Pwcky. Thanks Melanie, that worked!
Last Wiki Answer Submitted:  April 11, 2011  5:26 pm  by  MelanieYarbrough   6,315 pts.
All Answer Wiki Contributors:  MelanieYarbrough   6,315 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Do what Melanie say and use IE, because in good browsers (mozilla or google) it doesn’t work.

Mariodlg
 2,790 pts.