Issues with syncing and sending/rec email while working offline in outlook 2007

70 pts.
Tags:
Exchange 2007
Exchange synchronization
Outlook
Outlook 2007
Outlook error messages
Outlook Synchronization
Users work offline  in Outlook 2007 in cached mode on their laptops.  When they find a hot spot they need to go back online and sync their folders with exchange 2007.  Outlook 07 tries to find exchange 07 and gives a 'Server is not available error 0x8004011D' the message is in the outbox but doesn't get sent.  Offline isn't syncing when we go online using a verizon wireless usb.  What's the issue? Could it be verizon, exchange 07, Outlook07?  Please Help!!!  Thank you

Software/Hardware used:
Exchange 2007, Outlook 2007, Windows Server 2008

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This really depends on how you have Exchange set up. Are you using RPC over HTTP(S)? If not then are your users connecting by VPN first? If you are not set up for RPC over HTTP(S) then your users HAVE to connect by VPN first or the server will not be available. If they ARE using RPC over HTTP(S) then there are some configuration issues that will need to be resolved. Please provide the details of the connection. Thanks.

<a href=”http://www.eggheadcafe.com/software/aspnet/29817540/articles-on-setting-up-rp.aspx”>Here is an article </a>on rpc over https that may help you.

For troubleshooting <a href=”http://www.msexchange.org/tutorials/Troubleshooting-RPC-over-HTTPS-Part1.html”>try this article. </a>There is also a part 2 if you need it.

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  • Stevenb12
    The outlook 2007 exchange profile > more settings > connection tab has the check box Exchange RPC over HTTP check box checked. My exchange server's personal firewall is off, because in sits in a private network behind a Cisco ASA firewall dmz. Users can connect to OWA mailboxex thru their browsers. Do I need to set up HTTP connections on my Exchange Server? What am I missing?
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  • Stevenb12
    Here is some more info: This is our setup. The mail server is at server.mydomain.com. We can connect successfully to server.mydomain.com/owa. If I open up the mail feature on my system and create a new account and let it do the auto discovery by using the email myemail@mydomain.com it gets past the first step of network connection. There is no message there or anything to give me any clue as to the issue. I can also manually autodiscover the exchange server. I am also using cached server mode. Which means that my users can work offline. However when they go to re-sync and reconnect and go online the Outlook client gives a connection error 0x8004011D it can't establish an connection. I really need to have Outlook anywhere working, where do i go from here?
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