Issue with shared outlook calendar
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Ciscoranger
15 pts.
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Q:
Issue with shared outlook calendar
Outlook Delegates, Outlook, Outlook Shared Calendar
We have a supervisor who had shared her calendar with her assistant. That assistant is no longer with the company. Her account has been deleted. We removed the assistant from the "Send of Behalf" area and reviewed each folder in the supervisor's mailbox to remove any permissions that the assistnant had. Still, any time the supervisor sends out a meeting request, when the recipient accepts (or declines), they receive the following notification:

Your message did not reach some or all of the intended recipients.

Subject: Accepted: test
Sent: 2/13/2009 2:43 PM

The following recipient(s) cannot be reached:

Bullock, Enjuli on 2/13/2009 2:43 PM
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<exchng01.hattiesburgclinic.com #5.1.1>

Any assistance would be appreciated.
ASKED: Feb 13 2009  9:09 PM GMT
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Technochic
40210 pts.
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A:
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You have to run the supervisors outlook with the cleanrules switch once . Then the NDR should disappear.

outlook /cleanrules

***********
Did you check the delegates tab in tools, options? If the name or SID is in there, remove it. Close outlook and re-open to confirm it is gone. If it comes back then you need to remove the name from delivery options on the exchange general tab in Active Directory on the Supervisor's account. Then go back into the delegates tab and remove the name again, this time it should stay gone. We get this issue often, it's why I tell people not to use delegates in our organization, but still many do it anyway. Such is life.
Last Answered: Feb 16 2009  1:59 PM GMT by Technochic   40210 pts.
Latest Contributors: Tompi   145 pts.
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Ciscoranger   15 pts.  |   Feb 17 2009  2:06PM GMT

Thanks for the response. I was able to resolve this using the mdbview utility so I could not test your answer. However, this happens from time to time here, so the next time, I’ll try your solution.

 

Technochic   40210 pts.  |   Feb 18 2009  4:24PM GMT

Great, thanks for posting your resolution for us. Good to know you found a way to resolve it. :-) I’d love to send a corporate wide email in big bold letters saying “Attention all email users, DO NOT USE DELEGATES!!! Please immediately remove all delegates from your outlook and assign permissions to the folders instead!!!” But my boss won’t let me. :-)

 
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