i just resolved the issue.. and if in case you encounter same issue as this, here's how to address:
create a new agent called sentrecall
then create a formula Field EXCLUDEFROMVIEW:=@DeleteField
then go to all documents and select the affected email and run that agent.
Need more Info. Trying to renew what? Also maybe (just taking a stab) the View index is corrupt that maybe why it only shows in one place not the other. Do a CTRL + SHIFT+ F9. See what happens. Also open the e-mail you see in All Docs View. Put it in the edit mode add a space then delete it and save it. See where it shows up now i.e. meaning which Views? I hope this helps.