http://itknowledgeexchange.techtarget.com/itanswers/issue-with-knowledge-base-articles-created-via-ms-word/ Thu, 23 May 2013 18:24:46 +0000 hourly 1 http://itknowledgeexchange.techtarget.com/itanswers/issue-with-knowledge-base-articles-created-via-ms-word/#comment-65730 mshen Fri, 17 Jul 2009 23:39:59 +0000 #comment-65730 Possibly a default application issue. Have you tried to right click on the document and use Open With? What happens when you do that and use Altriris versus another application like wordpad?

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