Internet access

5 pts.
Tags:
Internet access
Internet connection
Access local only....why?

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More information is required to know the exact root cause.

Anyway, you can do the following, assuming you are on Windows 7 OS.
1. At System Tray, right click on Network icon and click troubleshoot problems. This will not do a miracle but will find some issues and suggest remedies.
2. Open a command prompt and ping any known server on internet or use nslookup command on popular internet sites like google.com. If you get answer, you know you have connectivity.
3. If you are using any proxy server, check if the settings related to proxy server are correctly configured in your browser’s connectivity tab.

Discuss This Question: 2  Replies

 
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  • Michael Tidmarsh
    Welcome to ITKE, rjragan! I think the first step is contacting your Internet provider to see if they could help with your issue.

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  • TomLiotta
    Could be bad cable, bad ports, bad switch, bad router, misconfigured router, misconfigured PC, ISP outage, no contract for access... there are so many possibilities that it's impossible to list them all. -- Tom
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