Windows cannot connect to the printer – Operation failed with error 0x0000007c

30 pts.
Tags:
Networking
WAN
Windows 7
Local clients (Windows 7 64-bit) have no issues clicking on the shared printer and installing the drivers, But when trying to add the printer from across our WAN, the client gets prompted "Do you trust this printer?", but once you select "Install Driver", they simply get "Windows cannot connect to the printer, operation failed with error 0x0000007c". The server and client are on the same domain, just a different Active Directory site. Permissions are all good, double-checked that. It shouldn't be a connectivity issue because I can add a shared printer from our 2003 print server across the WAN no problem. Also, if I install the print driver manually on the client, and then connect to the shared printer over the WAN, it completes successfully, so it's just the driver that won't install over the WAN. Any idea suggestion? I appreciate it. Thank you, Michael IT System Admin

Software/Hardware used:
WINDOWS 7, WINDOWS 2008R2, HP PRINTERS, XEROX, PLOTTER, ETC

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