iNotes login problems

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Lotus Domino
Hello, I provide first level support to users. Recently we have had a problem with several users, myself included, being asked to log in to iNotes several times a day. For me, I am always using my email, and I am sometimes asked to log in again before I can send an email I just composed. We are running Release 6.5.1 and are stumped. We have tried re-creating the user profile (windows) but that does not seem to resolve. I believe most of the OS being used is 2000 or XP. We have not been able to narrow down any triggers, it seems to be a random occurrence, albeit an annoying one. Any thoughts or suggestions? Thanks!!

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I am having the same problem with some of my users and have been for 6 months or more. I have called Lotus tech support more than once and am almost to the point of looking for another email solution. I, too, look forward to any suggestions………..

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  • Hattsu
    Hello, I'm JP Domino Developer. this problem seems to Single Sign On (SSO). please confirm below contents. 1.what type choiced your company's sign on method? (basic certify/SSO) 2.problem occure user's mail server 'Server configration document' - 'Domino Web Engine' - each setting timeout info. 3.please tell me actually problem occurence steps. also, this problem occurence log in after 30 minutes over. turn off with default SSO configuration estimated 30 minutes. P.S. you called 'iNotes' is not called IBM Lotus Notes/Domino 6.x over. IBM Lotus Notes/Domino 6.x over called 'Domino Web Access' (DWA)
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  • Nilanjan
    Hi, Please check out the Server Time out settings in the Server Configuration document.
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