Infoprint 1852

25 pts.
Tags:
InfoPrint
Network Connection Problem
infoprint 1852 will not print. printer does nothing when job is sent. It is connected to a network. I have performed a cold reset.
ASKED: January 16, 2012  6:26 PM
UPDATED: February 28, 2012  11:36 AM

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Check the IP address (and all other network settings) on the printer itself. If they were hardcoded, maybe a user changed the configuration. Is it printing from a PC application? If so, then no need to check the cabling nor outlet.

Discuss This Question: 3  Replies

 
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  • RAFTech2012
    I checked all network settings and they were correct. The printer will only print from the printers menu (ie. page count, tcp/ip info) I could not ping the printer. How do I access the formatter board for replacement. I cant find a manual anywhere.
    25 pointsBadges:
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  • mitrum
    For me, It seems your have some conflict in network. Can you reset printer at company default ? And try again
    810 pointsBadges:
    report
  • Chalker
    Simple way to test is directly connect a PC or Laptop to the printer via crossover cable set the pc,laptop to a static ip address that matches the printer config. See if you can ping the printer. This will eliminate faulty cabling or network port on printer.
    60 pointsBadges:
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