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RAFTech2012
25 pts.
 Infoprint 1852
InfoPrint, Network Connection Problem
infoprint 1852 will not print. printer does nothing when job is sent. It is connected to a network. I have performed a cold reset.

Software/Hardware used:
ASKED: January 16, 2012  6:26 PM
UPDATED: February 28, 2012  11:36 AM
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Answer Wiki:
Check the IP address (and all other network settings) on the printer itself. If they were hardcoded, maybe a user changed the configuration. Is it printing from a PC application? If so, then no need to check the cabling nor outlet.
Last Wiki Answer Submitted:  January 17, 2012  9:32 pm  by  Mrnaturl   145 pts.
All Answer Wiki Contributors:  Mrnaturl   145 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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I checked all network settings and they were correct. The printer will only print from the printers menu (ie. page count, tcp/ip info) I could not ping the printer. How do I access the formatter board for replacement. I cant find a manual anywhere.

RAFTech2012
 25 pts.
 

For me, It seems your have some conflict in network. Can you reset printer at company default ?
And try again

mitrum
 810 pts.
 

Simple way to test is directly connect a PC or Laptop to the printer via crossover cable set the pc,laptop to a static ip address that matches the printer config.
See if you can ping the printer. This will eliminate faulty cabling or network port on printer.

Chalker
 60 pts.