Inbox emails ae deleted after closing…
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RoninV
205 pts.
0
Q:
Inbox emails ae deleted after closing...
Outlook 2002, Deleted Items Folder, inbox, eEmails
Have a user (WinXPSP2, Outlook 2002, Exchange 2003, Active Directory) whose Inbox
emails delete immediately after closing them. There are no rules in
place, no storage limit violation. The Deleted Items folder is not
accessible (selecting the folder results in the "This applicaton has
encountered a problem..." prompt). This issue does not occur when the
user is using OWA. This issue is only impacting one user. I was
considering doing a delete/recreate user's Outlook profile, but I want
to exhaust other avenues first. Any thoughts?

Software/Hardware used:
WinXP, Outlook, Exchange
ASKED: Aug 27 2009  4:36 PM GMT
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RoninV
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Make sure to check the Inbox for any filtering settings.
Last Answered: Aug 27 2009  5:13 PM GMT by RoninV   205 pts.
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R vishaal   355 pts.  |   Aug 31 2009  3:40PM GMT

hello RoninV
before you : delete/recreate user’s Outlook profile
use exmerge to extract the user mails and save a copy .pst or .ost
try installing Service pack for Outlook this “can” solve the problem who knows …
if you not getting any error from the OWA , there must be a problem with the outlook or windows itself
try installed SP 3 xp too
c ya

 
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