Importing and exporting data

5 pts.
Tags:
CRM
CRM applications
I have been using CRM and i want to know how i would go about updating various crm contacts through the use of a spread sheet.
I want to be able to export a list of contacts and information into excel, update that spread sheet and then import it into CRM.
I have tried this but there is always an extremely high number of failed entries.
Any advice for the best process for updating contacts? there are over 4000 contacts and I am trying to come up with a method where I don't have to manually enter and alter each entry one at a time. 
If anyone has any advice I would greatly appreciate it.


Software/Hardware used:
MS CRM

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i dont know about MS CRM but we sell a simple tool called Magnet for database marketing. magnet includes a simple feature to help users import and export from/to excel.

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