Import and Export inactive in Microsoft Outlook 2007

30 pts.
Tags:
Microsoft Outlook 2007
Outlook
Outlook 2007
Outlook Import/Export
The import and Export option in the File menu of the Microsoft Outlook 2007 is not active (grey). I think it is related to the initial choices I made when I launched Outlook for the first time. I uninstalled and installed Office but it has kept the initial settings. Does anybody know how I can activate the Import and Export option in Outlook?
ASKED: October 21, 2008  3:42 PM
UPDATED: October 22, 2008  5:19 PM

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Is this on a computer on a domain? If so this could be a result of a group policy which has nothing to do with the setup of office. I don’t know of any setup choices which disables the import/export. If this is on a domain then your domain admins would know if there is a GPO in place that disables this.

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  • Yiannis
    Thanks for your answer. Yes, the computer is on a domain. However, there is no problem with Microsoft Outlook for any other computer in this domain, as far as I can know. The difference is that this computer has Windows Vista Business. Could it be the reason for my problem?
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  • Yiannis
    I am sorry. The computer is not on a domain, but on a Workgroup.
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  • Technochic
    Check your local computer policies then. I am not at all familiar with Vista Business so I can't give you any input for that. I wonder if the import/export requires elevated privileges? Perhaps someone knowledgeable with Vista can answer that.
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