IBM PC5250 Display Shows Blank Space once Windows upgrade to 10

150 pts.
Tags:
AS 400
IBM
iSeries
Windows 10
Once Windows upgrade to 10, usual IBM PC5250 login screen did not appear. All the Characters are there and can be login, but lines are missing in where UserID Password input. it is totally black. Is this a resolution issue?

Software/Hardware used:
IBM, IBM PC5250 Emulator, PC5250, PC5250 Emulator, AS400 / User Profile / iSeries, iSeries Access for Windows, iSeries Access,

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Some additional info would be helpful like.

What version of iSeries Access / Client Access are you using? 

What OS version is your iSeries? 
I am currently using Win 10 and have no issues. 

iSeries Access version 6 
OS V7R3M0. 
The only line that does not show on the logging is the password line. I don’t think it ever showed.
====================

I am using iSeries Access version 6 on V7R1 machine.

Issue is there are No green color line in front of User, Program/procedure, Menu & Current library input area

Discuss This Question: 10  Replies

 
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  • Subhendu Sen
    Assuming you could not able to login the system, so you did not see the desktop/home screen. Have you tried to boot the system in safe mode and did the same? If not, please boot the system in safe mode and try the same.
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  • WoodEngineer
    To the best of my knowledge, the password line has always been blank. As long as a password can be entered it sounds like the log in screen is functioning normally.
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  • WoodEngineer
    As long as we are on the topic, I recommend moving to IBM's i Access Client Solutions. It is contained in a single .JAR file which can be launched locally or from a server. When a new version is released just replace that one file and users get the latest version at next log on. Very easy to administer. Much easier than the earlier version with all the objects, DLL's. etc.
    I think you will like it.
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  • ToddN2000
    I agree with WoodEngineer, move to IBM's i Access Client Solutions. It's better in the long run for stability.
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  • Anshan

    I am using iSeries Access version 6 on V7R1 machine.

    Issue is there are No green color line in front of User, Program/procedure, Menu & Current library input area

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  • ToddN2000
    Very strange problem. I tried to break mine to get it to display as you mentioned and I could not. What is you screen display resolution set to 24x80 or 27x132? Do yo have any other custom configuration selections for the display window or custom colors set?
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  • Anshan
    Dear Todd, resolution set is 27x132 and I put configuration as Default. While googling the issue, I found that it is related to screen resolution of Windows. But in my case screen resolution change did not work.
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  • ToddN2000
    I'm running dual monitors at a 1920 x 1080 Windows resolution and no issues. What resolution are you using?
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  • WoodEngineer
    Do other screens display correctly? Did someone customize your log on display file - QDSIGNON? Can you post a screen shot of the screen in question?
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  • ToddN2000
    Yes if you can upload an image to a photo sharing site like flickr or photobucket and add the link so we can see what is going on.
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