20 pts.
 IBM i AS/400 Disk Failed
I'm relatively new to AS/400 System admin and now faced with a failed disk on my system(9406 - 520) V5R4M5.   When working with disk status (WRKDSKSTS) F11, the display screen appear as:                                                      --Protection--                Unit  ASP  Type  Status    Compression      1    1  DPY   UNPROT                     2    1  DPY   UNPROT                     3    1  DPY   UNPROT                     4    1  DPY   FAILED   Working with SST also display error on this disk. Technical support is provided by our external service provided. Any technical advice will really help. Thanks JS                                                                                               

Software/Hardware used:
IBM
ASKED: September 7, 2011  7:11 AM
UPDATED: March 31, 2012  5:04 PM

Answer Wiki:
What's that American saying? Run, don't walk, to your support provider. That's why you pay for maintenance.
Last Wiki Answer Submitted:  September 8, 2011  12:59 pm  by  Yorkshireman   5,505 pts.
All Answer Wiki Contributors:  Yorkshireman   5,505 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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what raid are u using? if it is 5, then u can hot swap the thing..

 15,485 pts.

 

and sorry to flood, get IBM to change ur hdd..there is an option that u can connect the as400 to have a telephone line that will directly inform IBM if there is any hardware failure..

 15,485 pts.

 

An answer depends on what support contracts that you have. If you have support for your hardware, place a support call to have the disk replaced. If you don’t then search for a replacement drive on the internet, order two of them (to have a spare) and replace the drive.

A bunch of possible directions can be gone along. Since WRKDSKSTS is working, you have some likely time to act; but don’t wait.

Tom

 108,055 pts.

 

Replace the failed hard disk before second hard disk gets failed….

 55 pts.