Saratoga Systems iAvenue CRM

5 pts.
Tags:
CRM
CRM software
iAvenue CRM
Saratoga Systems
My client is using iAvenue CRM Application provided by Saratoga systems. I want to know how is iAvenue different from other CRMs?
ASKED: May 21, 2009  8:05 AM
UPDATED: September 12, 2011  1:25 PM

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iAvenue is like a very basic toolbox. it does nothing at all out of the box as a package. You need to build it from scratch for your own business. Need multicurrency? Best have an idea how you’re going to implement that yourself, then. Need territory management? Ditto. Need a calendar? Task list? I could go on.

<i>A propos</i> Calendar, last I saw there wasn’t even a calendar control; your calendar is going to be a list of events unless you fancy hiring .net developers to custom-build you a calendar…

The company who produce iAvenue aren’t great when it comes to updating their software and responding to customer requests. It’s been three years; I understand they finally allowed their system to handle views in the database back-end. Perhaps the calendar thing is on their radar.

Like some other crm-systems, they claim you don’t need IT programmers or experts to run and tailor your own system. Like most who make this claim, it’s best taken with about a truckload of salt if you want a system that’s worth having.

Compared with large suites like siebel it’s quite inexpensive as well, both licenses as implementation and running costs. But then, compared with Siebel ANYTHING’s cheap. That’s like saying “Compared with the Humvee, this is a reasonably priced and efficient car”

Speaking for myself, I wouldn’t touch it again with <i>anyone’s</i> bargepole.

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  • Menayat
    I think current version washes all complains. Its worth to have. iAvenue is a best ever CRM for sale. I love it. Emeer
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