I still can’t see the yahoo mail site?

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Hi, Some of my users can't see the Yahoo's mail site! When they click MAIL or type the Yahoo mail page address in address bar it says: The page can't be found! Of course I heard of other people that try this from their home and they have problem too!? Could you please help me? Thank you. ----- Regards Mahnaz
ASKED: October 11, 2006  6:16 AM
UPDATED: August 23, 2013  3:01 PM

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you should check ur network configuration / type of network topology and internet options.
You have not clearly mentioned what kind of network environment and internet access u have ?

pl. explore.first of all check with ur network admin whether it is barred or not…delete cookies.hope it willhelp u.

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  • KMSITPRO
    Hi, if it's problem with browsing with this site only, than try to delete all coockies and temp.internet files. If it doesn't help there might be a problem with the browser or its security settings!You might try to test it with other web browser. For ex. Mozilla Firefox. You've mentioned the broblem very briefly! Try to be more specific.... Cheers
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  • Aliyani
    As a consultant who works at different client sites, I find that often any URL that contains "mail" is blocked by the client site's firewall. You might check with your netork people to see if any change has been made to the firewall configurations.
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  • Petroleumman
    Hello, I have to agree that your description is a bit brief to provide too much feedback, but based on what you have said, two things come to mind. 1. As KMSITPRO mentioned, could be a conflict with a corrupt cookie, so delete all temp internet files and cookies from the problematic computers and test. 2. Check the DNS settings for the problematic computers. If DNS is set manually then compare with a working machine and correct if necessary. If computers are pulling DNS settings from a DHCP server, confirm DHCP is issuing the proper DNS configurations to these machines. This can be accomplished by running the command IPCONFIG /ALL from a command prompt which will display your complete IP configuration settings including DNS servers. One last thought, if you are running Windows Firewall or any other type of independent firewall application on your machines, check that this is not blocking access to the site. You can turn off the firewall and test. If connectivity is restored then you know this is the culprit and can act accordingly. Good luck!
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  • LuisHernandez
    I am not an specialist in networking but I got same issue at home with hotmail. I couldnt fix. I deleted cookies, temp file, I checked the windows firewall (I turned off) and security in IE to verify it is not blocking the url or IP and so on. I used IE and Fox and was the same. The mail page did not load. I knew my neighborhood had access as usual. Suddenly some days after (2) I could go in. My PCs in home were connected using wireless. The only thing I did before it was fixed was to reset my home router (just switch off and then on) but I dont sure if it was the final solutions. Perhaps after you understand and fix the problem you can share with us the solution (you known, I was disappointed with my self to take a couple of hours try to fixed the problem without any good result....) Regards
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  • DRWHO
    FYI Yahoo is currently starting its new beta version for email. I have had problems with my yahoo page and email today. Yahoo has been having issues for a few days off and on.
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  • Aliyani
    Hi, Sorry about short description because I already ask about this problem and I still have it!!! All of my clients are winxp pro sp2 and use of IE browser and I have Isa server 2004 and I never block yahoo mail site,just 3 person have this problem they can use other sites easily but only can't browse yahoo's mail site!!! I deletet their faivorities and histories and cookies and check the security and IE setting ....but still they have this problem!!other users work well on their computers!! Could you please help me? Thank you. ---- Regards Mahnaz
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  • beclarke
    I am running yahoo bata and IE7 and have not experenced any problems. However, if you are running Norton Internet Security, check to see if it is not blocking that site. I have had problems where norton have to be set to allow certain sites. Finally, compare the working sets to the non-working ones and check for difference in settings. Good Luck, Bob
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  • TIMWATSON
    I WAS UNABLE TO ACCESS YAHOO MAIL DUE TO VIDEO SETTINGS LOWER THAN 1024 X 768 X 256. HOPE THIS HELPS. TIM.
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  • Cfrishman
    Definitely clear out the cookies and temp internet files as stated in previous replies. Additionally, if this is being done from your work, make sure you check your settings. If your using IE go to Tools, Internet Options, click the connections tab, click Lan Settings, and see if Automatically detect settings is checked. If it is not, try checking it. Also, check your proxy server settings. Click on advanced and make sure you have the proper proxy server exclusions. Compare your seetings to a co-workers PC who is not having problems.
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  • Cfrishman
    Definitely clear out the cookies and temp internet files as stated in previous replies. Additionally, if this is being done from your work, make sure you check your settings. If your using IE go to Tools, Internet Options, click the connections tab, click Lan Settings, and see if Automatically detect settings is checked. If it is not, try checking it. Also, check your proxy server settings. Click on advanced and make sure you have the proper proxy server exclusions. Compare your seetings to a co-workers PC who is not having problems.
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  • AdTechJO
    Dear All I am surprised that no body mentioned the real solution to check out. Yahho uses Socks port 1088 and not the standard 80 or 8088 HTTP. What you need to check is the following 1- If you are using a router at home or work you need to allow the firewall router to allow both cookies and ActiveX. This is kind of relaxed Firewall protection but you have no choice 2- If you are using proxy setting in the LAN setting of your internet options, you need to go into ADVANCED and sett the indivdiual setting such that SOCKS is active and with port 1086-1088 depending on your setup. Also make sure that Automatic Detection is off 3- For Symantec Firewall, the setting should confirm that your system is trying to connect on the email ports 110 for POP3 or port 25 for SMTP and allow for that connection. Should your file Firewall setting for any of that. 4- If using a router, make sure that either the email ports 110,25, 143 and maybe even 443-449 if secured are rerouted to the proper systems or that they are not excluded. some router will even block music and video if range 7000-7010 are blocked I think if you mention the hardware or system setting will be easier to explain whereby the issues to handle Good Luck Amal Jeryes
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  • Ajay42usa
    Please check whether you could resolve the name 'mail.yahoo.com' using nslookup etc. If you are able to resolve 'www.yahoo.com' but not 'mail.yahoo.com', it will point to a DNS issue. I assume that you don't have any URL Filtering mechanisms (Websense, Smartfilter, etc.) in your network. If you have any such mechanisms, please check whether the 'web mail' category is being blocked. (In any such implementation, you will get a company page warning you that the site you are trying to access is blocked rather than page can not be displayed.) If there is a cache engine or proxy in the path of your access, clear all the cache for *.yahoo.com and attempt again. Just try to telnet to mail.yahoo.com on port 80 to make sure that you don't have any network issues. Cheers, Ajay
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  • Hetmil
    first of all check with ur network admin whether it is barred or not.
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