I Series Access Problem
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Semd0419
70 pts.
0
Q:
I Series Access Problem
iSeries Access, iSeries Access for Windows, Vista, Vista Ultimate
We are installing I Series Access on a Dell Desktop with Vista Ultimate.
When we go to load the software we click on the language question and and it says I Series access being installed and immediately come up with the following message:
Could not read value version from key
SOFTWAREIBMClient AccessCurrentVersion. The install can not continue.
We have installed the software on two Dell Laptops using Vista Ultimate with out any problems. We have disable Windows Defender and User Account Control, uninstalled the Virus protection and sign on under the Administrator. We are using V6R1 of I Series Access.
IBM have been unable to help at this stage.
Any suggestions would be appreciated.
SEMD0419

Software/Hardware used:
Iseries Access on Vista PC.
ASKED: Oct 20 2009  4:26 AM GMT
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Semd0419
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Last Answered: Oct 20 2009  4:26 AM GMT by Semd0419   70 pts.
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Voodoovw   1720 pts.  |   Nov 8 2009  10:12PM GMT

What are you installing from?

 

Semd0419   70 pts.  |   Nov 9 2009  1:59AM GMT

Hi
We are installing from the IBM provided DVD’s.

SEMD0419

 

Voodoovw   1720 pts.  |   Nov 9 2009  9:19PM GMT

Their site says its supported work. There is an APAR though.
 <a href="http://www-03.ibm.com" title="http://www-03.ibm.
" target="_blank">www-03.ibm.com</a>
 <a href="http://www-912.ibm.com" title="http://www-912.ibm.
" target="_blank">www-912.ibm.com</a>

 

Voodoovw   1720 pts.  |   Nov 10 2009  3:11PM GMT

That almost sounds like it starts but can’t read the DVD at some point. Check to see if it’s clean. Are you starting with the first of the 2 DVDs?

 
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