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Semd0419
70 pts.
 I Series Access Problem
iSeries Access, iSeries Access for Windows, Vista, Vista Ultimate
We are installing I Series Access on a Dell Desktop with Vista Ultimate. When we go to load the software we click on the language question and and it says I Series access being installed and immediately come up with the following message: Could not read value version from key SOFTWAREIBMClient AccessCurrentVersion. The install can not continue. We have installed the software on two Dell Laptops using Vista Ultimate with out any problems. We have disable Windows Defender and User Account Control, uninstalled the Virus protection and sign on under the Administrator. We are using V6R1 of I Series Access. IBM have been unable to help at this stage. Any suggestions would be appreciated. SEMD0419

Software/Hardware used:
Iseries Access on Vista PC.
ASKED: October 20, 2009  4:26 AM
UPDATED: November 10, 2009  3:11 PM
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What are you installing from?

Voodoovw
 1,720 pts.
 

Hi
We are installing from the IBM provided DVD’s.

SEMD0419

Semd0419
 70 pts.
 

Their site says its supported work. There is an APAR though.
www-03.ibm.com/systems/i/software/access/windows/supportedos.html
www-912.ibm.com/n_dir/nas4apar.nsf/51d11a683a56a5cc862564c000763b23/ad5ed8d2f4bc2f598625722f0041ec19?OpenDocument&Highlight=2,ii14239

Voodoovw
 1,720 pts.
 

That almost sounds like it starts but can’t read the DVD at some point. Check to see if it’s clean. Are you starting with the first of the 2 DVDs?

Voodoovw
 1,720 pts.