I got a phone call from people impersonating some kind of tech support company. I was redirected to http://www.ammyy.com where I downloaded an .exe file which granted them remote control of my computer, and they then proceeded to use said program to run a scan for viruses, spyware and corrupt files. it was only when they started asking for money that I realised it was a scam. After a brief exchange of insults the phone call ended.
If the scanning software (which was removed by the scammers) is to be believed, my computer contains a large number of corrupted files.
I would like to know A) what is a good way to deal with these files and B) if there is a risk my system has been infiltrated on a more permanent level by these scammers and if so what can be done to combat this problem.
Your help in this matter is greatly appreciated.
Firefox, Windows XP
November 14, 2011 1:44 PM
February 2, 2012 11:44 AM