Did you download and install the most current version of Active Sync Mobile Administration Web Tool? What version did you install? If you do not have the most current version I suggest you download it and install it. Also did you install the correct version for your environment? There are <a href=”http://www.microsoft.com/downloads/details.aspx?FamilyID=e6851d23-d145-4dbf-a2cc-e0b4c6301453&displaylang=en”>three versions </a>and your exchange environment determines which one to use.
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