I have installed Microsoft Exchange ActiveSync Mobile Administration Web Tool on our Exchange 2003 Enterprise sp2 server and have one issue.

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Exchange 2003 SP2
Exchange Server ActiveSync
Microsoft Exchange 2003
I have installed Microsoft Exchange ActiveSync Mobile Administration Web Tool on our Exchange 2003 Enterprise sp2 server and have one issue. When trying to wipe a compromised mobile device, I only have the option to block or delete, no wipe.

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Did you download and install the most current version of Active Sync Mobile Administration Web Tool? What version did you install? If you do not have the most current version I suggest you download it and install it. Also did you install the correct version for your environment? There are three versions and your exchange environment determines which one to use.

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  • Technochic
    Are these the steps you follow? You open the web page, select remote wipe, enter the name of the user to which the device belonged, and under action it just says block or delete? I have to admit I have never seen block as an option when I do this, I only see wipe or delete, You might want to give MS a call on this one.
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  • ListRies
    Did you ever resolve this? I am having the same problem: Mobile Admin displays options to Block or Delete but not to wipe (and I need to wipe the device!)
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  • Looped
    Has anyone found the answer to this problem? I am having the same problem.
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