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Aliyani
265 pts.
 I can’t see the mail site of yahoo ……
DataCenter, Networking, Tech support, Web site design & management
Hi, I can't see my yahoo mailbox when I click the Mail botton it says 'The page cannot be displayed'!!!??? Even when I type the address of yahoo mail it says the same message 'The page cannot be displayed'!!!??? Just on one computer I have this problem!!!??? The OS is winxp pro sp2. Could you please help me? Thank you. --- Regards Mahnaz

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ASKED: September 24, 2006  3:51 AM
UPDATED: December 11, 2009  6:11 AM
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Answer Wiki:
Is this at home or on a work computer at the office? If at work, your network administrator may have blocked outside email addresses. Try going to www.hotmail.com and webmail.aol.com . Chances are, if you can't get to those, then outside email is being blocked at work.first of all check with ur network admin whether it is barred or not.then check with ur lappy settings..delete cookies
Last Wiki Answer Submitted:  December 11, 2009  6:11 am  by  Hetmil   715 pts.
All Answer Wiki Contributors:  Hetmil   715 pts. , MrGee62   0 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Is there any new software you have installed? And just check to make sure you don’t have any spyware. If you have the Yahoo Toolbar try and uninstall it and see if there is a difference.

Keep us informed

Regards

Newton
PS: Also check for any unwanted software that might block you connectivity or delay.

Guardian
 900 pts.
 

Hi,
I have this problem at work just on one computer just for yahoo mail site because I can go to http://www.hotmail.com and webmail.aol.com and others!!!!
I don’t have yahoo toolbar and spyware too!!
I wait for your help.
Thank you.
—-
Regards
Mahnaz

Aliyani
 265 pts.
 

On the computer that has a problem, clear your internet caches, i.e. history, cookies, offline files. Then open a command prompt and ping mail.yahoo.com. It should resolve to the ip address and come back with a response. If it doesn’t you may have some type of malware that has altered your host file. I would recommend booting in to safe mode and running Spybot S&D, Adaware, and/or Windows Defender just to be sure, and scanning with an updated antivirus program in any case.

Sidzilla
 0 pts.
 

I had a similar problem with one user’s PC. When she installed the update for Adobe reader, it did install the Yahoo! toolbar and messed up the IE setting. When I uninstalled the toolbar, the problem is gone.
I also agree with Sidzilla regarding the DOS mode. It is what I always do if I want to test the connectivity with a web site. Sometimes the router on the way to the web site is down or extremely slow, so you are getting the time-out error message: “..cannot be displayed”

Zbatia
 25 pts.
 

delete cookies

Hetmil
 715 pts.