I am interested in the arena of IT Asset Management and want to have some general big picture views of what the state of the business is. Specifically, I am interested in the tools used in tracking Physical Assets and Intangible Assets,i.e., Service
I am interested in what the state of the business is in IT asset management solutions:
1. What tools are you using? spreadsheets, internal tools like MS Access, bar code scanners, software solutions, auto discovery, ASP web based models, other.
2. What percent of your IT spend is in physical assets vs. intangible assets?
3. How do you link physical assets to the intangible assets?
4. How do you use this ongoing information? Lifecycle management, strategic and tactical resource planning and utilization, budgeting, other?