HTTP ADMIN – 500 Internal Server Error

110 pts.
Tags:
i5
i5 525
V4R5M0
We have 525 with V4R5M0 ipaddreess ipaddress1 and LPAR2 ipaddress2 with lastest PTFs.

In Internet explorer or Mozilla Firefox:

http://ipaddress2:2001 (ipaddress2 is LPAR2) and hit enter it shows i5/OS Task page -When I click on IBM Web Administration got error message

500 Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I have tried to figure out closely whats wrong with the HTTP job, my observations are as follows:

When I  started  HTTP server by issuing  a  command STRTCPSVR SERVER(*HTTP) HTTPSVR(*ADMIN).  In WRKACTJOB  bunch of jobs running under HTTPSVR subsystem and finally only 4 jobs left  as shown below.

QHTTPSVR       QSYS        SBS      .0                   DEQW           ADMIN        QTMHHTTP    BCH      .2  PGM-QZHBMAIN     SIGW           ADMIN        QTMHHTTP    BCI      .0  PGM-QZSRLOG      SIGW           ADMIN        QTMHHTTP    BCH     5.8  PGM-QLWISVR      JVAW           ADMIN        QTMHHTTP    BCI     5.2  PGM-QZSRHTTP     JVAW      

On system i5 I have found this message under below mentioned directory - error messages.

/QIBM/UserData/HTTPA/admin/logs/error_log.Q110030200  

[Tue Mar 02 13:08:11 2010] [notice] QZISI Entering post-processing startup of WAS Instance SYSINST                                  [Tue Mar 02 13:08:11 2010] [notice] QZISI is_post_config no applications to start or end                                            [Tue Mar 02 13:08:11 2010] [notice] ZSRV_MSG0385: Apache configured -- resuming normal operations.                                  [Tue Mar 02 13:51:20 2010] [error] [client 10.10.65.241] ZSRV_MSG0362: Client denied by server configuration: /QIBM/ProdData/HTTP/Pr [Tue Mar 02 13:51:41 2010] [error] [client 10.10.65.241] ZSRV_MSG0362: Client denied by server configuration: /favicon.ico          [Tue Mar 02 14:13:43 2010] [error] [client 10.10.65.241] ZSRV_MSG0362: Client denied by server configuration: /favicon.ico  

Also, Also, find error under /QIBM/UserData/HTTPA/admin/logs/lwi-plugin.log 

 [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: Plugins loaded.                                        [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: --------------------System Information----------------- [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: Bld version: 6.0.1                                     [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: Bld date: Jan 23 2006, 16:43:53                        [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: Webserver: Apache                                      [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: Hostname = BANKBK.MANKMBL.COM                           [Tue Mar  2 13:08:14 2010] 192517/QTMHHTTP/ADMIN 00000000 0000019b - PLUGIN: ------------------------------------------------------- [Tue Mar  2 13:51:29 2010] 192517/QTMHHTTP/ADMIN 00000000 000001db - ERROR: ws_common: websphereGetStream: Failed to connect to app [Tue Mar  2 13:51:29 2010] 192517/QTMHHTTP/ADMIN 00000000 000001db - ERROR: ws_common: websphereExecute: Failed to create the stream [Tue Mar  2 13:51:29 2010] 192517/QTMHHTTP/ADMIN 00000000 000001db - ERROR: ws_common: websphereHandleRequest: Failed to execute the [Tue Mar  2 13:51:29 2010] 192517/QTMHHTTP/ADMIN 00000000 000001db - ERROR: ws_common: websphereWriteRequestReadResponse: Failed to [Tue Mar  2 13:51:29 2010] 192517/QTMHHTTP/ADMIN 00000000 000001db - ERROR: ESI: getResponse: failed to get response: rc = 2        [Tue Mar  2 13:51:29 2010] 192517/QTMHHTTP/ADMIN 00000000 000001db - ERROR: ws_common: websphereHandleRequest: Failed to handle requ  ************End 

However, if I click on Digital Certificate Manager Link it brought up Digital Certificate Manager Page

Can someone please help me to resolve this problem. For info using V5R4M0 and  installed all  latest PTFs and following  licensed programs on LPAR2. Besides the above mentioned steps and I have not done anything on system.

5722SS1    33      Portable App Solutions Environment 5722SS1    34      Digital Certificate Manager         5722SS1    35      CCA Cryptographic Service Provider  5722DG1    *BASE   IBM HTTP Server for i5/OS 5722DG1    1       Triggered Cache Manager   5722JV1    *BASE   IBM Developer Kit for Java  5722JV1    5       Java Developer Kit 1.3      5722JV1    6       Java Developer Kit 1.4      5722JV1    7       Java Developer Kit 5.0      5722JV1    8       J2SE 5.0 32 bit              5722TC1    *BASE   IBM TCP/IP Connectivity Utilities for i5/OS 5722XE1    *BASE   IBM eServer iSeries Access for Windows 5722XH2    *BASE   IBM eServer iSeries Access for Web   5722XW1    *BASE   IBM eServer iSeries Access Family    5722XW1    1       iSeries Access Enablement Support  

Do I need to do anything else beside these licensed programs & PTFs. Kindly let me know what I am doing wrong what action do I need to perform to get the job done.

Thanks in Advance.

Syed                               

                             



Software/Hardware used:
System i5, V4R5M0

Answer Wiki

Thanks. We'll let you know when a new response is added.

Had this problem with V5R4M0 and it turned out did not install all the Java Programs. Since V5R4 need the 32 Bit. SAee below if you do not see the ADMIN2 Job it will give you the error.

5722JV1 *COMPATIBLE Java Developer Kit 5.0
5722JV1 *COMPATIBLE J2SE 5.0 32 bit

QHTTPSVR QSYS SBS .0 DEQW
ADMIN QTMHHTTP BCH .0 PGM-QZHBMAIN SIGW
ADMIN QTMHHTTP BCI .0 PGM-QZSRLOG SIGW
ADMIN QTMHHTTP BCH .0 PGM-QLWISVR JVAW
ADMIN QTMHHTTP BCI .0 PGM-QZSRHTTP SIGW
ADMIN2 QLWISVR BCI .0 JVM-com.ibm.lw THDW
5722JV1 *COMPATIBLE Java Developer Kit 5.0
5722JV1 *COMPATIBLE J2SE 5.0 32 bit

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  • Rbogar
    To get what you need, install LICPGM 5722JV1 option 8, this is on the standard set OS disk D29xx_07, doesn't need a license but is not installed by default.
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